Overview
The travel and tourism industry is one of the world’s largest and most progressive industries. Travel and tourism drives exports, generate prosperity across the world and creates an array of job opportunities. One in five of all jobs created across the world in the last decade have been in the travel and tourism sector.
Working in travel and tourism is about so much more than booking holidays. It is about putting each and every essential piece of the puzzle together, in order to meet or ideally exceed clients’ expectations. The Diploma in Travel and Tourism Management at QLS Level 4 will help you to understand the travel and tourism sector and customer relationship management to make you a marketable candidate in this sector.
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. We will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
Please Note: This Course is Based on USA Standards.
Why You Should Consider Taking this Course at South London College?
South London College is a leading online provider for several accrediting bodies, and provides learners the opportunity to take this exclusive QLS Endorsed Course.  At South London College, we give our fullest attention to our learners’ needs and ensure they have the necessary information required to proceed with the Course.
Learners who register for this course will be provided excellent support, discounts for future purchases and be eligible for a TOTUM Discount card and Student ID card with amazing offers and access to retail stores, the library, cinemas, gym memberships and their favourite restaurants.
What Will I Learn?
Gain an Understanding about the Travel and Tourism Sector
Learn Communication Skills
Learn about People in Organisations
Customer Relationship Management
Key Features
High quality e-learning study materials.
Tutorials/materials from the industry leading experts.
24/7 Access to the Learning Portal.
Benefit of applying TOTUM Discount Card.
Endorsed by Quality Licence Scheme.
Excellent customer service and administrative support.
| Who Is This Course Aimed at? |
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| Entry Requirements |
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| Access Duration | The course will be delivered directly to you, and from the date you joined the course you have 12 months of access to the online learning platform. The course is self-paced, and you can complete it in stages at any time. |
| Method of Assessment | This online course will be evaluated through written assignments. In order to complete this programme successfully, all students are required to complete a series of assignments. The completed assignments must be submitted via the online portal. Your instructor will review and evaluate your work and provide your feedback based on how well you have completed your assignments. |
| Certification |
Those who successfully complete the course will be issued the Diploma in Travel and Tourism Management at QLS Level 4 by the Quality Licence Scheme. |
| Endorsed by |
The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector. The Skills and Education Group also includes two nationally recognised awarding organisations; Skills and Education Group Awards and Skills and Education Group Access. Through our awarding organisations we have developed a reputation for providing high-quality qualifications and assessments for the education and skills sector. We are committed to helping employers, organisations and learners cultivate the relevant skills for learning, skills for employment, and skills for life. Our knowledge and experience of working within the awarding sector enables us to work with training providers, through the Quality Licence Scheme, to help them develop high-quality courses and/or training programmes for the non-regulated market. |
| Progression and Career Path |
Once you successfully complete the course, you will gain a qualification that will prove your skills and expertise in the subject matter. With this qualification, you can further expand your knowledge by studying related courses on this subject, or you can go onto getting a promotion or salary increment in your current job role.
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Course Curriculum
| 1. The Travel and Tourism Sector | |||
| The Travel and Tourism Sector | |||
| The history and structure of the travel and tourism sector | |||
| The influence of local and national governments and international agencies | |||
| 2. Communication Skills | |||
| Communication Skills | |||
| How internal communication takes place within organisations | |||
| How organisations communicate with customers | |||
| Communicating effectively in writing | |||
| 3. People in Organisations | |||
| People in Organisations | |||
| Communication practices within organisations | |||
| The principles of effective teamwork | |||
| The structures designed to support people within the workplace | |||
| 4. Customer Relationship Management | |||
| Customer Relationship Management | |||
| The importance of customer relationship management to business | |||
| Achieving good customer relationship management | |||
| The use of loyalty schemes in customer relationship management | |||
| Making improvements to customer relationship management | |||
| ☑ Assignment | |||
| Diploma in Travel and Tourism Management at QLS Level 4 – Assignment Brief | |||
| ☑ Submit Your Assignment | |||
| Assignment Submission – QLS | |||
Still have more questions about this course? Give our team a call on
Really Good
It’s really a good course which helps the young generation to work better towards the development of tourism in a sustainable way.
Highly Informative
Excellent and highly informative.
Good
I learnt a lot
Valuable Lessons
I learned valuable lessons like the history and structure of the travel and tourism sector the importance of customer relationship management in tourism.
Interesting
A very good course