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Diploma in Travel and Tourism Management at QLS Level 4

4( 5 REVIEWS )
  • £199.00
  • 365 Days
  • ,
  • Course Certificate
  • Endorsed by "Quality Licence Scheme"
  • 400Guided Learning Hours
  • Course Material
  • 04 Number of Modules

Key Features

High quality e-learning study materials.
Tutorials/materials from the industry leading experts.
24/7 Access to the Learning Portal.
Benefit of applying TOTUM Discount Card.
Endorsed by Quality Licence Scheme.
Excellent customer service and administrative support.
Who Is This Course Aimed at?
  • Tourism Supervisors
  • Tourism Managers
  • Individuals with an avid interest in the travel and tourism industry
Entry Requirements
  • Learners should be over the age of 16, and have a basic understanding of English, ICT and numeracy.
  • A sound educational background is recommended
Access Duration The course will be delivered directly to you, and from the date you joined the course you have 12 months of access to the online learning platform. The course is self-paced, and you can complete it in stages at any time.
Method of Assessment This online course will be evaluated through written assignments. In order to complete this programme successfully, all students are required to complete a series of assignments. The completed assignments must be submitted via the online portal. Your instructor will review and evaluate your work and provide your feedback based on how well you have completed your assignments.

Those who successfully complete the course will be issued the Diploma in Travel and Tourism Management at QLS Level 4 by the Quality Licence Scheme.

Endorsed by

The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector.

The Skills and Education Group also includes two nationally recognised awarding organisations; Skills and Education Group Awards and Skills and Education Group Access. Through our awarding organisations we have developed a reputation for providing high-quality qualifications and assessments for the education and skills sector. We are committed to helping employers, organisations and learners cultivate the relevant skills for learning, skills for employment, and skills for life.

Our knowledge and experience of working within the awarding sector enables us to work with training providers, through the Quality Licence Scheme, to help them develop high-quality courses and/or training programmes for the non-regulated market.

Progression and Career Path

Once you successfully complete the course, you will gain a qualification that will prove your skills and expertise in the subject matter. With this qualification, you can further expand your knowledge by studying related courses on this subject, or you can go onto getting a promotion or salary increment in your current job role. Below given are a few of the jobs this certificate will help you in, along with the average UK salary per annum according to

  • Tourism Supervisor – Earn from £21k up to £38k per annum
  • Tourism Manager – Earn from £23k up to £47k per annum

Course Curriculum

1. The Travel and Tourism Sector
The Travel and Tourism Sector
The history and structure of the travel and tourism sector
The influence of local and national governments and international agencies
2. Communication Skills
Communication Skills
How internal communication takes place within organisations
How organisations communicate with customers
Communicating effectively in writing
3. People in Organisations
People in Organisations
Communication practices within organisations
The principles of effective teamwork
The structures designed to support people within the workplace
4. Customer Relationship Management
Customer Relationship Management
The importance of customer relationship management to business
Achieving good customer relationship management
The use of loyalty schemes in customer relationship management
Making improvements to customer relationship management
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5 ratings
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  1. Terry Griffiths June 22, 2021

    Really Good

    It’s really a good course which helps the young generation to work better towards the development of tourism in a sustainable way.

  2. Noel Clark May 12, 2021

    Highly Informative

    Excellent and highly informative.

  3. Jamie Doyle March 10, 2021


    I learnt a lot

  4. Aaren Murray February 10, 2021

    Valuable Lessons

    I learned valuable lessons like the history and structure of the travel and tourism sector the importance of customer relationship management in tourism.

  5. Sam Taylor February 10, 2021


    A very good course

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