• Access Duration:  1 Year
• Awarded by: NCFE 
• Qualification Level:  Level 3
• Qualification Number: 601/7934/X/AVI
• Guided Learning Hours (GLH): 540
• Total Qualification Time (TQT): 720

• Discover the structure, size and key roles of the UK’s tourism and travel industry, with a particular focus on the air travel sector.
• Provide quality customer service in aviation and travel environments through caring and professional responses to passenger needs.
• Speak, write, and use clear and appropriate body language.
• Learn about the roles of airline cabin crew, airport ground staff, and other people working in aviation.
• Apply what you know about airport terminals, ground handling, and flights at work.
• Prove that you are aware of the airport and aeroplane health, safety, and security rules.
• Sharpen your teamwork and problem-solving skills
• Build confidence and job-seeking skills to go on to school or start a career in travel or aviation.

The NCFE Level 3 Introductory Diploma in Travel and Tourism: Aviation is a great choice when you want a career in the travel and aviation industries. It is good for those who want to know more about the airport operations, flight services, customer service and the aviation industry as a whole.

It’s ideal for:

• School Leavers
• College Students
• Career Changers
• Airport or Airline Staff
• Aviation Enthusiasts
• University Aspirants
• Travel and Tourism Graduates
• Customer Service Professionals

• You will ideally have achieved a Level 2 qualification in Travel and Tourism or an equivalent qualification, or have some relevant experience or subject knowledge.
• You must have basic literacy and numeracy skills.

• This course can be completed through two flexible study options to suit your lifestyle:
  • Standard Course Plan (9 months) – ideal for learners balancing other commitments.
  • Fast Track Option (4 months) – perfect for those who can dedicate intensive study time.
• Most learners complete within their chosen timeframe, though some may finish earlier depending on personal circumstances and available study time. We accommodate your pace with unlimited support for 12 months.This Level 3 Certificate requires approximately 540 guided learning hours.

T&C apply

Portfolio of Evidence: Evidence may include presentations, research tasks, practical activities, role plays, observation records, workbooks, journals, audio visual evidence, written assignments and reports depending on the units studied.

Formal Examinations: This qualification has no formal exams.

Grading: Each unit is awarded a grade on a four-point scale: Not Yet Achieved, Pass, Merit or Distinction.

On successful completion of the NCFE Level 3 Introductory Diploma in Travel and Tourism: Aviation you can progress to further study in aviation and related areas.

Next Steps for a Possible Academic Progression Pathway

• Step 1: Level 3 Diploma in Travel and Tourism: Aviation.
• Step 2: Level 4 Certificate in Air Transport Management.
• Step 3: Level 5 Diploma in Airline, Airport and Aviation Management.

Alternative Pathways 

• Level 4/5 Higher National Certificates/Diplomas in Aviation, Travel, or Tourism.
• Professional qualifications in airport operations or airline management

If you want a job in the travel and aviation industries, from entry-level positions to management roles, the NCFE Level 3 Introductory Diploma in Travel and Tourism: Aviation is for you. As your skills and experience grow, you can progress into management and specialist roles.

Here are some career opportunities you could pursue (Source: Glassdoor UK)

• Aviation Security Officer – £97000
• Airport Duty Manager (with experience) – £61000
• Airport Check-in Agent – £60000
• Flight Operations Assistant – £58000
• Airline Cabin Crew – £52000
• Airport Customer Service Agent – £36000
• Airport Ground Operations Assistant – £32000

This qualification is regulated by Ofqual, the UK government’s Office for Qualifications and Examinations Regulation. Ofqual regulation ensures that the qualification meets national standards for quality, consistency, and fairness. It means the course content, assessment methods, and learning outcomes are carefully monitored, giving learners confidence that the qualification is credible, well recognised, and supports progression to further study or employment in the UK.

RQF

In England and Northern Ireland, regulated qualifications are classified by level and size using the Regulated Qualifications Framework (RQF). It helps learners, employers, and education providers understand and compare qualifications. Entry Level is divided into Entry Levels 1, 2 and 3. The framework consists of nine levels from Entry Level to Level 8. Size indicates the amount of learning required to achieve the qualification, and level indicates the complexity and demand of the learning. To be regulated, a qualification must meet the relevant regulatory requirements and be awarded by a recognised awarding organisation.