• Access Duration: 1 Year
• Awarded by: NCFE 
• Qualification Level:  Level 3
• Qualification Number: 603/4141/5
• Guided Learning Hours (GLH): 360
• Total Qualification Time (TQT): 480

• Understand the scope of travel and tourism organisations in the UK and their interrelationships.
• Examine the latest trends and their effect on the travel and tourism sector.
• Assess customer service in travel and tourism organisations and recommend improvements.
• Apply customer service skills in a range of travel and tourism contexts.
• Research job openings and trends in the travel and tourism industry.
• Develop a professional CV and personal profile for a particular career path.
• Review your own performance by doing a travel and tourism interview.

If you’re passionate about travel and tourism and want to give yourself a professional edge, this accredited qualification is for you.

This course is ideal for:

• School leavers
• Career changers
• Aspiring cabin crew and airport staff
• Future travel consultants and agents
• Entrants to the resort, hotel and hospitality sectors
• Individuals returning to education
• Those seeking a university pathway with UCAS points
• Current travel-sector staff wanting a formal qualification

• You must be aged 16 or over.
• You should have already achieved a Level 2 Travel and Tourism qualification, or equivalent, or have some experience/understanding of the subject area.

• This course can be completed through two flexible study options to suit your lifestyle:
  • Standard Course Plan (4 months) – ideal for learners balancing other commitments.
  • Fast Track Option (2 months) – perfect for those who can dedicate intensive study time.
• Most learners complete within their chosen timeframe, though some may finish earlier depending on personal circumstances and available study time. We accommodate your pace with unlimited support for 12 months. This Level 3 Certificate requires approximately 360 guided learning hours.

T&C apply

Internal Assessment: South London College marks assessments internally.

Portfolio of Evidence: You will be asked to put together a portfolio to evidence that you have achieved the learning outcomes. Evidence may be in the form of witness statements,worksheets, assignments, records of professional discussions, peer reviews, or other suitable types of evidence.

Grading: Units are graded as ‘Not Yet Achieved’, ‘Pass’, ‘Merit’ or ‘Distinction’. The final qualification grade is one of the following: Not Yet Achieved, Pass, Merit, Distinction or Distinction*.

The NCFE Level 3 Certificate in Travel and Tourism provides a good basis for progression to further study and career development.

Next Steps for a Possible Academic Progression Pathway

• Step 1: Foundation Degree in Science in Tourism, Hospitality & Tourism Management
• Step 2: Bachelor’s Degree in International Tourism & Hospitality Management (Top-up)
• Step 3: Master’s Degree in Management & Sustainable Tourism

Alternative Pathways 

• Aviation-specific progression via the Level 3 Certificate in Travel and Tourism: Aviation pathway, leading to airline and airport careers.
• Specialist CPD courses in marketing, sustainable tourism, or business travel.

The NCFE Level 3 Certificate in Travel and Tourism will give you the specialist knowledge that will lead you to a variety of exciting roles in the sector.

Here are some career opportunities you could pursue, along with approximate UK salaries (Source: Glassdoor UK):

• Cabin Crew – £26,000
• Travel Consultant – £24,000
• Tour Operations Assistant – £23,000
• Resort Representative – £22,000
• Passenger Service Agent – £21,000

This qualification is regulated by Ofqual, the UK government’s Office for Qualifications and Examinations Regulation. Ofqual regulation ensures that the qualification meets national standards for quality, consistency, and fairness. It means the course content, assessment methods, and learning outcomes are carefully monitored, giving learners confidence that the qualification is credible, well recognised, and supports progression to further study or employment in the UK.

RQF

In England and Northern Ireland, regulated qualifications are classified by level and size using the Regulated Qualifications Framework (RQF). It helps learners, employers, and education providers understand and compare qualifications. Entry Level is divided into Entry Levels 1, 2 and 3. The framework consists of nine levels from Entry Level to Level 8. Size indicates the amount of learning required to achieve the qualification, and level indicates the complexity and demand of the learning. To be regulated, a qualification must meet the relevant regulatory requirements and be awarded by a recognised awarding organisation.