• Access Duration:  1 Year
• Awarded by: NCFE 
• Qualification Level:  Level 3
• Qualification Number: 601/7935/1
• Guided Learning Hours (GLH): 720
• Total Qualification Time (TQT): 960

• Identify the different types of travel and tourism groups in the UK.
• Learn how recent developments have impacted the UK travel and tourism industry.
• See how well travel and tourism companies serve their customers.
• Provide first-class service to customers in a variety of travel and tourism situations.
• Explore trends in the travel and tourism industry and the job opportunities available.
• Prepare a professional CV and personal profile and follow the steps involved in applying for a job.
• Take part in an interview for a role in travel and tourism and review your performance.
• Explain the interrelationships and ownership of the UK’s travel and tourism organisations.

The Qualifi Level 3 Diploma in Travel and Tourism introduces you to the UK travel and tourism industry. In this course, you will receive a practical introduction to the UK travel and tourism industry, evaluate customer service in travel and tourism and prepare for a career in the travel and tourism industry.

This course is ideal for:

• School leavers planning a career in hospitality and tourism
• Career changers seeking to enter the hospitality or tourism sectors
• Existing hospitality or tourism individuals
• Learners who have completed a relevant Level 2 qualification and want to progress further
• Individuals returning to education who are interested in travel and tourism
• Customer service representatives and travel consultants

• This qualification is suitable for learners aged 16 or above.
• You need to hold a Level 2 Travel and Tourism qualification, or equivalent, or have some experience/understanding of the subject area.

• This course can be completed through two flexible study options to suit your lifestyle:
  • Standard Course Plan (9 months) – ideal for learners balancing other commitments.
  • Fast Track Option (4 months) – perfect for those who can dedicate intensive study time.
• Most learners complete within their chosen timeframe, though some may finish earlier depending on personal circumstances and available study time. We accommodate your pace with unlimited support for 12 months. This Level 3 Certificate requires approximately 720 guided learning hours.

T&C apply

Internal Assessment: Your assessment is internally assessed at South London College.

Portfolio of Evidence: You will create a portfolio to prove you have met the assessment criteria and learning outcomes. Examples of evidence can be essays, reports, case studies,presentations, role plays, simulations, observations, witness statements and audio/video recordings. The specific assessment tasks will vary depending on which units you study.

Grading: Each unit is graded as Not Yet Achieved, Pass, Merit or Distinction. Your overall qualification grade will be Not Yet Achieved, Pass, Merit, Distinction or Distinction*. A Distinction* is awarded when a Distinction is achieved in every unit.

The NCFE Level 3 Diploma in Travel and Tourism gives you UCAS points and provides a strong foundation for further study at college. This programme will help you develop research, analytical and self-directed learning skills, which are similar to the skills you will need at college.

Next Steps for a Possible Academic Progression Pathway

• Step 1: Foundation Degree in Science in Tourism, Hospitality & Tourism Management
• Step 2: Bachelor’s Degree in International Tourism & Hospitality Management (Top-up)
• Step 3: Master’s Degree in International Hospitality, Events and Tourism Management

Alternative Pathways

• Enter employment in the travel and tourism sector, with opportunities to progress to supervisory or management roles through further experience and study.

The NCFE Level 3 Diploma in Travel and Tourism is not just a qualification; it provides you with the customer-facing skills and industry knowledge that are highly valued by employers. Once you complete this qualification, you will be able to pursue a number of career paths including working as a resort representative, in a travel consulting business, as an airline cabin crew member or as the manager of a visitor attraction.

Below are career opportunities with approximate UK salaries, sourced from the latest Glassdoor UK data.

• Tour Manager – £26,000
• Air Cabin Crew – £24,000
• Travel Agency Manager – £24,000
• Resort Representative – £23,000
• Airport Customer Service Agent – £22,000
• Travel Consultant – £21,500
• Holiday Representative – £21,000
• Visitor Attraction Assistant – £19,000

This qualification is regulated by Ofqual, the UK government’s Office for Qualifications and Examinations Regulation. Ofqual regulation ensures that the qualification meets national standards for quality, consistency, and fairness. It means the course content, assessment methods, and learning outcomes are carefully monitored, giving learners confidence that the qualification is credible, well recognised, and supports progression to further study or employment in the UK.

RQF

In England and Northern Ireland, regulated qualifications are classified by level and size using the Regulated Qualifications Framework (RQF). It helps learners, employers, and education providers understand and compare qualifications. Entry Level is divided into Entry Levels 1, 2 and 3. The framework consists of nine levels from Entry Level to Level 8. Size indicates the amount of learning required to achieve the qualification, and level indicates the complexity and demand of the learning. To be regulated, a qualification must meet the relevant regulatory requirements and be awarded by a recognised awarding organisation.