• Access Duration:  1 Year
• Awarded by: NCFE 
• Qualification Level:  Level 1
• Qualification Number: 601/3230/9
• Guided Learning Hours (GLH): 118
• Total Qualification Time (TQT): 180
• Credits:18

• Find out more about the travel and tourism industry and how it operates.
• Provide excellent customer service while traveling and visiting different places.
• Make sure what you write, say, and how you say it is clear and correct.
• Identify the visitor spots, services, and facilities that are available.
• Apply basic skills to solve problems in everyday life, when travelling and visiting other places.
• Able to work well with others.
• Know the importance of following health and safety rules to do your job well.
• Develop skills and gain confidence to get a job in the field.

The NCFE Level 1 Certificate in Travel and Tourism is a great choice for those interested in discovering more about the travel and tourism industry. Whether you’re leaving school, returning to school, looking for a new job or just interested in the field, this qualification will provide you with the knowledge and confidence to take your first step.

This course is ideal for:

• School Leavers
• College Students
• Career Changers
• Beginners With No Prior Experience
• Individuals Exploring Career Options
• Learners Interested in Travel and Tourism
• Individuals Interested in Hospitality and Customer Service
• Those Interested in Working with Customers
• Anyone Aiming to Gain Confidence in Communication
• Learners Planning to Progress to Further Study
• Candidates Looking to Develop Transferable Skills

• You must be aged pre-16 or over.
• You need basic English and numeracy skills, and an interest in travel and tourism.

• This course can be completed through two flexible study options to suit your lifestyle:
  • Standard Course Plan (4 months) – ideal for learners balancing other commitments.
  • Fast Track Option (2 months) – perfect for those who can dedicate intensive study time.
• Most learners complete within their chosen timeframe, though some may finish earlier depending on personal circumstances and available study time.
  We accommodate your pace with unlimited support for 12 months. This Level 1 Certificate requires approximately 118 guided learning hours.

T&C apply

Mandatory and optional units: To achieve the qualification you will need to complete two core units and four elective units.

Practical activities: In their tests, you must do worksheets, observations, and role-playing games, which help them to use what you have learned in real life.

Portfolio of evidence: You must compile a portfolio that shows what you have learned and done during the course.

No Formal Tests: There are no formal tests at the end of the course. Your classwork will be graded.

Many people are keen to learn more about travel, tourism, and related subjects. If you want to get into travel and tourism, the NCFE Level 1 Certificate in Travel and Tourism is a good place to start. It helps you learn the things you need to know to progress to higher-level qualifications.

Next Steps for a Possible Academic Progression Pathway

• Step 1: Level 2 Certificate in Travel and Tourism
• Step 2: Level 3 Diploma in Travel and Tourism
• Step 3: Level 4 Higher National Certificate (HNC) in Travel

Alternative Pathways 

• Level 2 or Level 3 Business Studies programmes
• Level 2 or Level 3 Hospitality and Tourism Management courses
• Customer Service qualifications (Level 2 and above)
• NVQ qualifications in Retail, Sales, or Administration
• Foundation or vocational programmes leading to further education or employment

The NCFE Level 1 Certificate in Travel and Tourism is a great way to get an introduction to the travel and tourism business. You will learn how to talk to customers, work as a team, and communicate with them so that you can get a variety of entry-level jobs in this fast-paced field.

Here are some career opportunities you could pursue as you gain experience and complete this qualification, along with approximate UK salaries. (Source: Glassdoor UK)

• Airport Ground Staff – £25,000
• Junior Travel Consultant – £24,000
• Tourist Information Assistant – £23,000
• Travel Assistant – £23,000
• Reservations Assistant – £21,000
• Hospitality Assistant – £21,000
• Customer service Assistant (Travel & Tourism) – £20,000

This qualification is regulated by Ofqual, the UK government’s Office for Qualifications and Examinations Regulation. Ofqual regulation ensures that the qualification meets national standards for quality, consistency, and fairness. It means the course content, assessment methods, and learning outcomes are carefully monitored, giving learners confidence that the qualification is credible, well recognised, and supports progression to further study or employment in the UK.

RQF

In England and Northern Ireland, regulated qualifications are classified by level and size using the Regulated Qualifications Framework (RQF). It helps learners, employers, and education providers understand and compare qualifications. Entry Level is divided into Entry Levels 1, 2 and 3. The framework consists of nine levels from Entry Level to Level 8. Size indicates the amount of learning required to achieve the qualification, and level indicates the complexity and demand of the learning. To be regulated, a qualification must meet the relevant regulatory requirements and be awarded by a recognised awarding organisation.