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Level 2 Certificate in Mental Health Awareness (RQF)

4.7( 3 REVIEWS )
105 STUDENTS
  • PRIVATE
  • 1 year
  • Awarded by 'NCFE CACHE'
  • 130Guided Learning Hours
  • Course Material
  • 130 Hours Total Qualification Time
  • 13 Credits
  • Qualification Number: 600/6134/0
  • Self-study Online
  • Ofqual Regulated Qualification

Key Features

High quality e-learning study materials.
Tutorials/materials from the industry leading experts.
24/7 Access to the Learning Portal.
Benefit of applying TOTUM Discount Card.
Recognised Accredited Qualification.
Excellent customer service and administrative support.

Flexible Payment Plans to Suit Your Budget

Are you worried about the cost? Do not be! Select the payment plan that best fits your needs and begin your online learning journey now.

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Support

From the moment you begin this course, you’ll have access to the guidance and encouragement you need to succeed. Our dedicated tutors will walk alongside you, helping you understand the material, giving constructive feedback, and celebrating your progress as you grow in confidence.

Course Highlights
  • Access Duration:  365 Days
  • Awarded by: NCFE CACHE
  • Qualification Level:  Level 2
  • Qualification Number: 600/6134/0 
  • Guided Learning Hours (GLH): 130
  • Total Qualification Time (TQT): 130
  • Credits: 13

Excited but unsure? We’re just a call away!

Learning Outcomes
  • Understand the meaning of mental health and mental ill-health, including components of wellbeing, risk factors, and examples of conditions.
  • Explore how mental health is influenced by social, cultural, and media attitudes, and the impact of community-based care and legal frameworks on individuals’ lives.
  • Recognise how specific mental health conditions (such as stress, anxiety, phobias, depression, bipolar disorder, schizophrenia, dementia, eating disorders, and postnatal depression) can present, affect individuals and their families, and the local resources available for support.
  • Apply communication and support skills to promote awareness, recognise signs of mental ill-health, and guide individuals towards appropriate help or self-help strategies.
Who Is the Course For? Strengthen Your Understanding of Mental Health

Want to learn how mental health affects people’s daily lives, including your own, and how to offer the right kind of support? The NCFE CACHE Level 2 Certificate in Mental Health Awareness helps you build the knowledge, awareness, and confidence to recognise mental health conditions, reduce stigma, and promote wellbeing in personal and professional settings. 

This course is suitable for individuals in the following roles and for those looking to progress into these roles:

  • Mental Health Support Assistants 
  • Community Wellbeing Workers
  • Care and Support Workers
  • Youth or Family Support Assistants
  • HR or Workplace Wellbeing Assistants
  • Volunteer Counselling or Peer Support Roles
  • Health and Social Care Trainees
  • Public Health or Community Outreach Assistants
Certification Once you successfully complete this course, you’ll be awarded the NCFE CACHE Level 2 Certificate in Mental Health Awareness, a nationally recognised qualification regulated by Ofqual. 
Entry Requirements
  • Minimum entry age is 16 and above.
  • No formal entry requirements are set by the awarding body.

Not sure if this course is for you? Speak to an advisor today!

Average Completion Timeframe The NCFE CACHE Level 2 Certificate in Mental Health Awareness, requires 43 GLH. You can complete this course in just 2-4 months or take up to a year; it’s flexible to suit your schedule. Most learners finish within a few months, but if you have more time to study or relevant experience, you may complete it sooner. We offer full support for up to 12 months, so you can work at a pace that’s right for you. 
Method of Assessment Portfolio of Evidence

To complete the NCFE CACHE Level 2 Certificate in Mental Health Awareness, you’ll build a portfolio of evidence that demonstrates your knowledge, understanding, and practical skills in mental health awareness and wellbeing support. This portfolio may include written assignments, reflective accounts, case studies, reports, professional discussions, or project work, all designed to show that you’ve met the required learning outcomes and assessment criteria for the qualification.

Internal Assessment and Quality Assurance

All assessments are conducted internally by qualified assessors at South London College. To ensure fairness, consistency, and high standards, Internal Quality Assurance (IQA) checks are carried out throughout the assessment process.

Assessor Guidance and Support

Our experienced assessors will guide and support you throughout the assessment process. You can reach them via email, WhatsApp, web chat, or online discussions, so expert advice is always at hand. 

For any questions about assessment methods, processes, or specific qualification requirements, please click ‘Enquire Now’ to connect with our team.

Academic Progression Build Your Understanding of Mental Health and Well-being 

This Level 2 Certificate in Mental Health Awareness gives you a strong foundation in understanding mental health, wellbeing, and the factors that influence them. You’ll develop practical skills to recognise common mental health conditions, understand how they affect individuals and communities, and learn effective ways to offer support and promote positive mental health in everyday life. 

Next Steps for a Potential Academic Progression Pathway

  • Step 1: Level 3 Certificate in Understanding Mental Health
  • Step 2: Level 3 Diploma in Health and Social Care
  • Step 3: Bachelor’s Degree in Psychology or Counselling 

Alternative Pathways

Level 2 Certificate in Counselling Skills 

Level 2 Certificate in Understanding Working with People with Mental Health Needs 

Career Progression An Inspiring Journey into Mental Health Awareness

Want to understand the fundamentals of mental health, wellbeing, and how to support others effectively? The NCFE CACHE Level 2 Certificate in Mental Health Awareness equips you with the knowledge, confidence, and practical skills to recognise common mental health conditions, promote wellbeing, and provide appropriate support in a variety of personal, care, and community settings.

As you gain experience and complete this qualification, you could explore entry-level roles such as:

  • Youth or Family Support Assistants – £17,500
  • Mental Health Support Assistants – £18,000
  • Community Wellbeing Support Roles – £18,000
  • Junior Counselling or Peer Support Assistants – £18,000
  • Care Workers with a focus on mental health – £19,000

You can always progress to higher-level Functional Skills or vocational qualifications, paving the way to more senior roles and increased earning potential over time.

Regulated by OFQUAL

The Office of Qualifications and Examinations Regulation (Ofqual) is a non-ministerial government department responsible for regulating qualifications, exams, and assessments in England. Ofqual ensures that all qualifications offered by recognised awarding organisations meet rigorous national standards, giving you confidence that any Ofqual-regulated certificate is high-quality and widely accepted by employers and universities.

RQF

The Regulated Qualifications Framework (RQF) is the system used in England, Wales, and Northern Ireland to standardise qualifications by level and size. Overseen by regulatory bodies such as Ofqual, the RQF ensures qualifications are consistent, transparent, and easily understood by learners, employers, and higher education institutions. All qualifications listed on the RQF are approved and awarded by recognised awarding organisations.

South London College

The Story of South London College  

We believed in a transformative education with guidance, but we saw that many learners were given only parts of the journey, not the entire way through. We found learners who wanted degrees, skills and careers but were left alone to figure it all out. 

So, we stepped in to build something better. We created clear learning paths starting from certificates and diplomas all the way to degrees and beyond. We added one thing most institutes forgot: genuine guidance. 

At South London College, you always know what’s next. You learn with guidance and support on every skill and gap you need to fill as you walk ahead. 

Awarding Organisation

NCFE (Northern Council for Further Education) is a nationally and internationally recognised awarding organisation with over 175 years experience in education. Regulated by Ofqual and other key UK bodies, NCFE offers a wide range of vocational and technical qualifications across areas such as English, mathematics, health & social care, business, and more. NCFE qualifications are trusted by employers and colleges across the UK and provide learners with recognised pathways to further study, career progression, and real-world skills.

NCFE CACHE is a specialist division of NCFE focused on qualifications in health, social care, and early years education. With programmes ranging from Entry Level to Level 5, NCFE CACHE equips learners with the practical skills, knowledge, and professional standards needed to work effectively with children, young people, and vulnerable adults. These qualifications are widely recognised by employers, training providers, and higher education institutions, ensuring learners gain both career-ready skills and a strong foundation for further professional development.

Course Curriculum

Unit 01

Understanding mental health

  • Know what is meant by mental health and mental ill-health.
  • Understand the impact of mental health care becoming more community based.
  • Understand the social context of mental illness.
  • Understand the legal context of mental illness.

Unit 02

Understanding stress

  • Understand the term ‘stress’.
  • Understand possible causes of stress.
  • Understand what stress feels like and how it can affect an individual.
  • Understand that demands of daily life can contribute to feelings of stress.
  • Understand how stress may be managed and know some of the resources available to
    support the individual experiencing stress.

Unit 03

Understanding anxiety

  • Understand the terms ‘anxiety’ and ‘panic attack’.
  • Understand possible causes of anxiety.
  • Understand what anxiety feels like and how it affects the individual, their friends and family.
  • Understand that different ways of thinking and behaving can affect anxiety.
  • Understand how anxiety may be managed and know some of the resources available to support the individual experiencing anxiety.

Unit 04

Understanding phobias

  • Understand the term ‘phobias’.
  • Understand the possible causes of phobia.
  • Understand what a phobia feels like.
  • Understand how a phobia affects the individual, their life andt heir friends and family.
  • Understand how phobias may be managed and know some of the resources available to support the individual experiencing a phobia.

Unit 05

Understanding depression

  • Understand the term ‘depression’.
  • Understand the possible causes of depression.
  • Understand what depression feels like.
  • Understand how a person with psychotic depression may be affected.
  • Understand how depression affects the individual, their life and their friends and family.
  • Understand that demands of daily life can maintain depression.
  • Understand how depression can be managed and know some of the resources available to support the individual experiencing depression.

Unit 06

Understanding postnatal depression

  • Understand the term ‘postnatal depression’.
  • Understand the causes of postnatal depression.
  • Understand what postnatal depression feels like.
  • Understand puerperal psychosis.
  • Understand how postnatal depression affects the mother, the friends and family and impacts on bonding with the baby.
  • Understand that preparation for the birth can help reduce the risk of postnatal depression.
  • Understand how postnatal depression may be managed and know some of the resources available to support the mother experiencing it.
  • Understand how puerperal psychosis may be managed.

Unit 07

Understanding bipolar disorder

  • Understand the term ‘bipolar disorder’.
  • Understand the causes of bipolar disorder.
  • Understand what bipolar disorder feels like.
  • Understand how bipolar disorder affects the individual, their life and
    their friends and family.
  • Understand that demands of daily life can influence the presentation of symptoms of bipolar
    disorder.
  • Understand how to recognise the symptoms of bipolar disorder to enable stability.
  • Understand how bipolar disorder may be managed and know some of the resources available to support the individual experiencing it.

Unit 08

Understanding schizophrenia

  • Understand the term ‘schizophrenia’.
  • Understand how media representation of schizophrenia can create confusion about the
    illness.
  • Understand the causes of schizophrenia.
  • Understand what schizophrenia feels like.
  • Understand how schizophrenia affects the individual, their life and their friends and family.
  • Understand how schizophrenia may be managed and know some of the resources available to support the individual experiencing it.

Unit 09

Understanding dementia

  • Understand the term ‘dementia’.
  • Understand the causes of dementia.
  • Understand what dementia feels like.
  • Understand how dementia affects the individual, their life and their friends and family.
  • Understand how dementia may be managed and know some of the resources available to support the individual experiencing it.
  • Understanding factors –including own actions – that may adversely affect a person with dementia.

Unit 10

Understanding eating disorders

  • Understand the term‘eating disorders’.
  • Understand the causes of one specific eating disorder.
  • Understand what one specific eating disorder feels like.
  • Understand how one specific eating disorder may affect the individual, their life and their friends and family.
  • Understand how a specific eating disorder may be managed and know some of the
    resources available to support the individual experiencing it.

Still have more questions about this course? Give our team a call on

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FAQ's

This course is ideal for anyone wanting to understand mental health, wellbeing, and how to support others effectively. It’s perfect for school leavers, early-career professionals, or anyone working in care, community, education, or workplace wellbeing roles who want to build confidence, practical knowledge, and a foundation for further study or career progression.
No prior experience is required. You’ll complete structured tasks and activities that reflect real-life situations, giving you practical experience in recognising common mental health conditions, promoting wellbeing, supporting others, and applying basic mental health awareness principles in everyday settings.
Most learners complete this qualification in 2–4 months, depending on their pace. You’ll have access to all learning materials, resources, and assessments for up to 12 months through South London College’s online learning platform, allowing you to study flexibly around work or personal commitments.
Assessment is based entirely on a portfolio of evidence, with no written exams. You’ll complete practical tasks, assignments, case studies, and projects that demonstrate your understanding of mental health, well-being, and the ability to apply this knowledge in real or simulated situations.
This qualification gives you the skills and confidence to step into a variety of roles in care, community support, education, or workplace wellbeing. Learners often progress to the Level 3 Certificate in Mental Health, Level 3 Diploma in Health and Social Care, or other related vocational courses. Entry-level roles could include Mental Health Support Assistant, Community Wellbeing Worker, Care Worker (with a focus on mental health), or Youth and Family Support Assistant.
Yes. This Level 2 Certificate in Mental Health Awareness is a UK-regulated qualification, recognised by employers and educational institutions across the care, community, and wellbeing sectors.
You can register directly with South London College. Our admissions team will guide you through registration, entry requirements, start dates, and any support or funding options available.
YYes. Upon successful completion, you’ll receive a nationally recognised certificate, confirming your achievement and demonstrating your skills to employers.
All you need is a computer or laptop with internet access. All study materials, activities, and assessments are available through our secure online platform.
Absolutely. After completing this Level 2 qualification, you can progress to Level 3 Certificate in Mental Health, Level 3 Diploma in Health and Social Care, or related courses in care, wellbeing, or community support.
Yes. You’ll have access to your course materials for up to 12 months after enrolment, so you can revisit and review what you’ve learned.

 

4.7

4.7
3 ratings
  • 5 stars2
  • 4 stars1
  • 3 stars0
  • 2 stars0
  • 1 stars0
  1. Easy to follow

    5

    I loved how simple and interactive this course was. I could study at my own pace and really understand mental health basics. The tutors were super helpful too!

  2. Really practical skills

    4

    This course gave me real confidence to support others. The tasks and case studies made everything easy to apply in real life.

  3. Friendly Tutors

    5

    Studying online was perfect for me. I could fit learning around my work.

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