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KEY FEATURES

High quality e-learning study materials and mock exams.
Tutorials/materials from the industry leading experts.
24/7 Access to the Learning Portal.
Benefits of applying TOTUM Discount Card.
Recognised Accredited Qualification.
Excellent customer service and administrative support.
 
Who Is This Course Aimed at?
  • Office Administrators and Managers
  • Executive Assistants
  • Personal Assistants
  • Front Desk Operators and Receptionist
  • Anyone who wants to learn more about Office Administration and further their career
Entry Requirements
  • There are no formal pre-requisites for this course
  • Office Administrators and Personal Assistants are eligible to take this course
  • Students looking to acquire skills in office administration and further their education
Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Method of Assessment

This online course will be evaluated through written assignments. In order to complete this programme successfully, all students are required to complete a series of assignments. The completed assignments must be submitted via the online portal. Your instructor will review and evaluate your work and provide your feedback based on how well you have completed your assignments.

Certification

At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

Course Code: QLS-03797

Awarding body (Accreditation)

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

Progression and Career Path On the successful completion of this course, you will be qualified for a range of job roles in administration. You can also sue this certificate to advance your knowledge in office administration or to stay ahead of the others in the industry. Following are some of the job roles this certificate will qualify you for, along with the average UK salary per annum according to https://www.payscale.com,
  • Office Manager -  £24,417 per annum
  • Administration Manager – £24,183 per annum
  • Office Administrator – £17,456 per annum
  • Administrative Assistant – £16,910 per annum
  • Executive Assistant – £30,573 per annum
  • Receptionist – £16,271 per annum
  • Personal Assistant – £25,139 per annum
Other benefits
  • Written and designed by the industry’s finest expert instructors with over 15 years of experience
  • Repeat and rewind all your lectures and enjoy a personalised learning experience
  • Unlimited 12 months access from anywhere, anytime
  • Excellent Tutor Support Service (Monday to Friday)
  • Save time and money on travel
  • Learn at your convenience and leisure
  • Eligible for a TOTUM discount card
  • Free Career Support Service
  • 25% Discount on personal Statement and covering letter writing service
  • Free Access to Over 150 courses for 2 days (48 hours)
  • Free access to course before you purchase (For selected courses only)

Course Curriculum

1: Administrative Procedure
Administrative Procedure 00:00:00
2: Administrative Support
Administrative Support 00:00:00
3: Business Writing
Business Writing 00:00:00
☑ Assignment
Assignment Brief I – Diploma in Office Administration Level 4 00:00:00
☑ Submit your Assignment
Assignment Submission – Office Administration Level 4 00:00:00
4: Meeting Management
Meeting Management 00:00:00
5: Taking Meeting Minutes
Overview and Introduction 00:00:00
Essential Elements of Meeting Minutes 00:00:00
Responsibilities of a Minute Taker 00:00:00
Solutions to Potential Problems 00:00:00
Summary 00:00:00
6: Communication with Technology
Understanding Communication Competency 00:00:00
Importance of Communication 00:00:00
Understanding About the Process And 00:00:00
Communicating Competently Through Email 00:00:00
Process of Communication Through Emails 00:00:00
Personal Means of Email 00:00:00
The Need of Voicemails in Communication 00:00:00
Process of Communication Performed 00:00:00
Involvement of Video Chat in Communication 00:00:00
Need of Social Media in Communication 00:00:00
For A Thorough Research on Communication 00:00:00
☑ Assignment
Assignment Brief II – Diploma in Office Administration Level 4 00:00:00
☑ Submit your Assignment
Assignment Submission – Office Administration Level 4 00:00:00
7: Business Succession Planning
Business Succession Planning 00:00:00
8: Organisational Skills
Organisational Skills 00:00:00
9: Teamwork and Team Building
Teamwork and Team Building 00:00:00
10: Business Ethics
Business Ethics 00:00:00
☑ Assignment
Assignment Brief III – Diploma in Office Administration Level 4 00:00:00
☑ Submit your Assignment
Assignment Submission – Office Administration Level 4 00:00:00

4.5

4.5
4 ratings
  • 5 stars2
  • 4 stars2
  • 3 stars0
  • 2 stars0
  • 1 stars0
  1. Up to date knowledge

    4

    The course is very modern and contains the latest trends and resources which is very helpful for someone like me who works for a leading organisation.

  2. Outstanding material

    5

    I couldn’t have asked for a better and more effective course. The content was outstanding and presented very well. Strongly recommended to anyone working in administration.

  3. Highly recommended

    5

    This course in office administration is highly recommended if you want to pursue a career promotion or salary increment.

  4. Friendly support staff

    4

    As soon as I registered with this course, the support staff ensured I had everything I need to get started. Very friendly and professional team.

£499 £199 (Inc. VAT)

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14 Day Free Trial

  • £499 £199
  • 365 Days
  • ,
  • Course Certificate
  • Wishlist
  • Endorsed by 'ABC Awards'
  • 60Guided Learning Hours
  • Course Material
  • 10 Number of Modules
  • Assessment Included
  • Course Code QLS-03797
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