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Level 2 Diploma in Skills for Business - RQF

4.7( 3 REVIEWS )
135 STUDENTS
  • Original price was: £1,139.00.Current price is: £799.00.
  • 1 year
  • Awarded by 'NCFE'
  • 360Guided Learning Hours
  • Course Material
  • 480 Hours Total Qualification Time
  • 48 Credits
  • Qualification Number: 601/2624/3
  • Self-study Online
  • Ofqual Regulated Qualification
  • Centre Number :11000447

Key Features

High quality e-learning study materials.
Tutorials/materials from the industry leading experts.
24/7 Access to the Learning Portal.
Benefit of applying TOTUM Discount Card.
Recognised Accredited Qualification.
Excellent customer service and administrative support.

Flexible Payment Plans to Suit Your Budget

Are you worried about the cost? Do not be! Select the payment plan that best fits your needs and begin your online learning journey now.

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Support

From the moment you begin this course, you’ll have access to the guidance and encouragement you need to succeed. Our dedicated tutors will walk alongside you, helping you understand the material, giving constructive feedback, and celebrating your progress as you grow in confidence.

Course Highlights
  • Access Duration: 365 Days
  • Awarded by: NCFE 
  • Qualification Level: Level 2
  • Qualification Number: 601/2624/3
  • Guided Learning Hours (GLH): 360
  • Total Qualification Time (TQT): 480
  • Total Credit Value: 48

Excited but unsure? We’re just a call away!

Learning Outcomes
  • Develop the key skills needed to succeed in a business setting.
  • Apply practical skills to identify and solve workplace challenges.
  • Gain an understanding of business practices, culture, and professional responsibilities.
  • Communicate confidently and collaborate effectively with colleagues.
  • Monitor, evaluate, and enhance personal performance in a professional environment.
Who is the Course For? Step into the World of Business Skills 

Are you ready to build the essential skills to succeed in the modern workplace? The NCFE Level 2 Diploma in Skills for Business equips you with practical business knowledge, problem-solving abilities, and professional skills that help you thrive in any business environment. 

This qualification is ideal for those looking to start or strengthen their career in business and roles such as: 

  • Business Administrators 
  • Customer Service Assistants 
  • Project Support Coordinators 
  • Office or Team Support Staff 
  • Junior Team Leaders 
  • Sales and Marketing Assistants 
  • Office or Business Operations Trainees 
Certification Once you successfully complete this course, you’ll be awarded the NCFE Level 2 Diploma in Skills for Business, a nationally recognised  regulated by Ofqual.
Entry Requirements
  • Minimum entry age is 16 and above.
  • No formal entry requirements are set by the awarding body.

Not sure if this course is for you? Speak to an advisor today!

Average Completion Timeframe The NCFE Level 2 Diploma in Skills for Business requires 360 GLH. You can complete this course in just 69 months or take up to a year; it’s flexible to suit your schedule. Most learners finish within a few months, but if you have more time to study or relevant experience, you may complete it sooner. We offer full support for up to 12 months, so you can work at a pace that’s right for you.
Method of Assessment Realistic Work Environment (RWE)

To achieve the NCFE Level 2 Diploma in Skills for Business, you must demonstrate your knowledge, understanding and practical competence through real-world activities and work-related tasks. There are no written exams for this qualification.

Where permitted by the qualification’s assessment strategy, some activities and assessments may take place within a Realistic Work Environment (RWE). This setting replicates the key characteristics of an actual business workplace, ensuring that the skills and competencies you develop are directly transferable and sustainable in real employment contexts.

Internal Assessment and Quality Assurance

All assessments are conducted internally by South London College’s qualified assessors.

Assessor Guidance and Support

You’ll receive dedicated support from our experienced assessors, who will guide you through every stage of the assessment process. They’re available via email, WhatsApp, online discussions, and web chat, ensuring you have access to expert advice whenever you need it.

For more information about the assessment process or specific qualification requirements, please click the ‘Enquire Now’ button below to connect with our team.

Academic Progression Step Forward with Confidence in Business

The NCFE Level 2 Diploma in Skills for Business provides the knowledge, understanding, and practical skills needed to thrive in a professional business environment. This qualification develops essential competencies, including communication, teamwork, and problem-solving, as well as project coordination and customer service, preparing you for further study in business.

Next Steps for a Possible Academic Progression Pathway:

  • Step 1: Level 3 Diploma in Skills for Business
  • Step 2: Level 4 Diploma in Business Management
  • Step 3: Bachelor’s Degree in Business Administration

 Alternative directions: 

  • Level 3 Diploma in Customer Service 
  • Level 3 Certificate in Team Leading 
Career Progression Step into the World of Business

Ready to build a strong foundation for your career in business? The NCFE Level 2 Diploma in Skills for Business equips you with the essential knowledge, understanding, and practical skills needed to succeed in today’s fast-paced business environment. You’ll develop key workplace competencies such as communication, teamwork, problem-solving, and project support, skills that employers value across every sector.

Here are some careers you can pursue as you gain experience and qualifications, along with their average salaries (Source: UK Glassdoor).

  • Sales or Marketing Assistant – £26,000
  • Junior Project Coordinator – £25,000
  • Office Support Executive – £24,000
  • Business Administrator – £23,000
  • Customer Service Assistant – £22,000

You can always progress to higher-level Functional Skills or vocational qualifications, paving the way to more senior roles and increased earning potential over time

Regulated By OFQUAL

The Office of Qualifications and Examinations Regulation (Ofqual) is a non-ministerial government department responsible for regulating qualifications, exams, and assessments in England. Ofqual ensures that all qualifications offered by recognised awarding organisations meet rigorous national standards, giving you confidence that any Ofqual-regulated certificate is high-quality and widely accepted by employers and universities.

RQF

The Regulated Qualifications Framework (RQF) is the system used in England, Wales, and Northern Ireland to standardise qualifications by level and size. Overseen by regulatory bodies such as Ofqual, the RQF ensures qualifications are consistent, transparent, and easily understood by learners, employers, and higher education institutions. All qualifications listed on the RQF are approved and awarded by recognised awarding organisations.

South London College

Take Charge of Your Future with South London College

At South London College, we believe in the transformative power of education and lifelong learning. As a respected name in UK online learning, our mission is to help you reach your personal and professional goals. We offer high-quality study materials and dedicated support every step of the way, ensuring your learning experience is rewarding and effective. Our focus is on empowering you to gain new skills, strengthen your knowledge, and stay ahead in your career. We’re here to help you succeed and excited to be part of your journey forward.

Awarding Organisation

NCFE (Northern Council for Further Education) is a nationally and internationally recognised awarding organisation with over 175 years experience in education. Regulated by Ofqual and other key UK bodies, NCFE offers a wide range of vocational and technical qualifications across areas such as English, mathematics, health & social care, business, and more. NCFE qualifications are trusted by employers and colleges across the UK and provide learners with recognised pathways to further study, career progression, and real-world skills.

Course Curriculum

Unit 01

Business culture and responsibilities

  • Be able to support sustainability within a business environment.
  • Understand diversity within a business environment.
  • Be able to maintain security and confidentiality in a business environment.

Unit 02

Deliver customer service in a business environment

  • Understand customer needs and expectations.
  • Be able to deliver effective customer service.
  • Be able to monitor and review customer service.

Unit 03

Produce documents in a business environment

  • Know different documents and formats that can be used to present information.
  • Be able to gather the required information for documents.
  • Be able to produce documents to meet agreed requirements.

Unit 04

Solve problems in a business environment

  • Be able to work with others to identify a solution to a business problem.
  • Be able to contribute to a problem-solving plan.
  • Be able to solve a business problem.
  • Be able to review a problem-solving approach.

Unit 05

Work with others in a business environment

  • Be able to work with others to achieve objectives.
  • Know how to recognise strengths within a team.
  • Be able to use feedback to improve own performance within a team.
  • Know about conflict in a business environment.

Unit 06

Communicate in a business environment

  • Understand written and verbal communication in a business environment.
  • Be able to communicate in writing in a business environment.
  • Be able to communicate verbally in a business environment.
  • Be able to review a communication in a business environment.

Unit 07

Contribute to running a project

  • Be able to contribute to planning a project.
  • Be able to contribute towards running a project.
  • Be able to contribute towards reviewing a project.

Unit 08

Innovation in a business environment

  • Be able to review working practices.
  • Be able to assess the feasibility of an idea.
  • Be able to communicate ideas to others.

Unit 09

Manage and improve own performance in a business environment

  • Be able to plan own work.
  • Be able to manage own work.
  • Understand why behaviour and attitude are important in a business environment.
  • Know how to improve own performance in a business environment.

Unit 10

Respond to change in a business environment

  • Understand the reasons for change in business.
  • Understand how change can affect people within a business.
  • Understand own role in supporting change within a business.
  • Know how to improve own performance in a business environment.

Still have more questions about this course? Give our team a call on

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FAQ's

The NCFE Level 2 Diploma in Skills for Business is a nationally recognised qualification designed to help you develop the practical knowledge, understanding, and skills needed to succeed in a professional business environment. You’ll explore essential areas such as communication, teamwork, problem-solving, business administration, and customer service, gaining the confidence to perform effectively in a range of workplace settings.
This qualification is ideal for individuals who want to start or develop a career in business or office administration. It’s suitable for school leavers, career changers, or anyone aiming to strengthen their employability skills and gain a solid foundation in business operations.
No prior business experience is required. However, you’ll complete practical activities that reflect real workplace situations to help you apply theory to realistic business scenarios.
You’ll receive continuous guidance from qualified assessors and tutors throughout the course. Support is available ensuring you have access to expert advice whenever needed.
Most learners complete this qualification within 4–6 months, studying flexibly around work or personal commitments. You’ll have access to all learning materials and resources for up to 12 months through South London College’s online learning platform.
Assessment is entirely portfolio-based. There are no written exams. Your portfolio may include written assignments, project work, reflective journals, case studies, and practical tasks that demonstrate your ability to apply business knowledge in real or simulated environments.
This qualification provides a strong foundation for progression to higher-level business courses or employment in a range of administrative and business support roles. Many learners advance to the Level 3 Diploma in Skills for Business or related qualifications such as Customer Service, Team Leading, or Business Administration.
Yes. The NCFE Level 2 Diploma in Skills for Business is a regulated qualification recognised across the business and professional services sector.
You can register directly with South London College. Our admissions team will provide details on start dates, entry requirements, and available support or funding options.
Yes. Upon successful completion, you’ll receive a nationally recognised certificate awarded by NCFE.
You’ll only need a computer or laptop with internet access. All course materials, resources, and assessment tools are provided through our secure online learning platform.
Absolutely. You can progress to the Level 3 Diploma in Skills for Business, Level 4 Diploma in Business and Management, or even a Bachelor’s Degree in Business Administration, Management, or Marketing, leading eventually to a Master’s in Business Administration (MBA).
Yes. You’ll retain access to your course materials for up to 12 months after registration.

 

4.7

4.7
3 ratings
  • 5 stars2
  • 4 stars1
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  • 1 stars0
  1. Supportive Tutors All the Way

    5

    The assessors were amazing. They guided me through every step. I never felt stuck or lost, even when doing my portfolio.

  2. A Great First Step!

    5

    This course gave me the push I needed to move into office work. I’ve already started applying what I learned in my job. Totally worth it!

  3. Learned So Much

    4

    From communication to teamwork, I picked up real workplace skills I can actually use. It’s not just theory. You really learn how business works.

£1,139.00 £799.00
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