Overview
In spite of their differences, there are many links between leadership and administration. Both concepts work towards the overall improvement of the organisation. A good administrator needs leadership skills if they want their subordinates to respect them. Similarly, leaders in the workplace need numerous administrative skills like resource management, schedule management and organisational skills.
Both leadership and administration go hand-in-hand in ensuring organisational efficiency and target completion. In this Diploma in Administration and Leadership Practices at QLS Level 3 course, you will develop both sets of skills for a successful corporate career.
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. We will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
Why You Should Consider Taking this Course at South London College?
South London College is a leading online provider for several accrediting bodies, and provides learners the opportunity to take this exclusive QLS Endorsed Course. At South London College, we give our fullest attention to our learners’ needs and ensure they have the necessary information required to proceed with the Course.
Learners who register for this course will be provided excellent support, discounts for future purchases and be eligible for a TOTUM Discount card and Student ID card with amazing offers and access to retail stores, the library, cinemas, gym memberships and their favourite restaurants.
What Will I Learn?
Learn Principles of Building Respectful and Productive Working Relationships in Organisations
Learn the Importance of Effective Communication in a Business Environment
Learn About Managing Personal and Professional Development
Learn the Principles of Management and Leadership in Organisations
Learn About Operational and Human Resource Planning and Management
Key Features
High quality e-learning study materials.
Tutorials/materials from the industry leading experts.
24/7 Access to the Learning Portal.
Benefit of applying TOTUM Discount Card.
Endorsed by Quality Licence Scheme.
Excellent customer service and administrative support.
| Who Is This Course Aimed at? | Individuals in managerial and leadership positions looking to further advance in their careers |
| Entry Requirements |
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| Access Duration | The course will be delivered directly to you, and from the date you joined the course you have 12 months of access to the online learning platform. The course is self-paced, and you can complete it in stages at any time. |
| Method of Assessment | This online course will be evaluated through written assignments. In order to complete this programme successfully, all students are required to complete a series of assignments. The completed assignments must be submitted via the online portal. Your instructor will review and evaluate your work and provide your feedback based on how well you have completed your assignments. |
| Certification |
Those who successfully complete the course will be issued the Diploma in Administration and Leadership Practices at QLS Level 3 by the Quality Licence Scheme. |
| Endorsed by |
The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector. The Skills and Education Group also includes two nationally recognised awarding organisations; Skills and Education Group Awards and Skills and Education Group Access. Through our awarding organisations we have developed a reputation for providing high-quality qualifications and assessments for the education and skills sector. We are committed to helping employers, organisations and learners cultivate the relevant skills for learning, skills for employment, and skills for life. Our knowledge and experience of working within the awarding sector enables us to work with training providers, through the Quality Licence Scheme, to help them develop high-quality courses and/or training programmes for the non-regulated market. |
| Progression and Career Path | Once you successfully complete the course, you will gain a qualification that will prove your skills and expertise in the subject matter. With this qualification, you can further expand your knowledge by studying related courses on this subject, or you can go onto getting a promotion or salary increment in your current job role.
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Course Curriculum
| 1: Principles of Building Respectful and Productive Working Relationships in Organizations | |||
| Principles of Building Respectful and Productive Working Relationships in Organizations | |||
| Effective Communication | |||
| What is effective communication? | |||
| What’s stopping you from communication | |||
| Tips for becoming an engaged listener | |||
| Giving constructive feedback | |||
| Six ways to make feedback constructive | |||
| Receiving Feedback | |||
| The Role of Human Resources | |||
| Preventive Training for Managers | |||
| Diversity at work | |||
| Guidelines for creating a GLBTTQ inclusive workplace culture | |||
| Guidelines for increasing inclusion of employees with disabilities | |||
| 2: Managing Personal and Professional Development | |||
| Managing Personal and Professional Development | |||
| Personal Development | |||
| The importance of continuing professional development | |||
| Conclusion | |||
| 3: Principles of Management and Leadership in Organizations | |||
| Principles of Management and Leadership in Organizations | |||
| The concept of leadership in organisations | |||
| Roles of a Leader | |||
| The 5 Levels of Leadership | |||
| Compare the Concepts of Assigned Leadership and Emergent Leadership | |||
| Distinguish between Responsibility and Accountability in Leadership 33 | |||
| The relationship between organisational vision, values and goals and leadership 33 | |||
| The Skills, Attitudes and Behaviours of Effective Leaders 33 | |||
| Models & Styles of Leadership & Management 33 | |||
| The Practices of Effective Leaders and Managers 33 | |||
| 4: Operational and Human Resource Planning and Management | |||
| Operational and Human Resource Planning and Manangement | |||
| Planning, Organising, Leading, and Controlling | |||
| The Basics of Key Performance Indicators (KPI) | |||
| ☑ Assignment | |||
| Assignment Brief – Diploma in Administration and Leadership Practices at QLS Level 3 | |||
| ☑ Submit Your Assignment | |||
| Assignment Submission – QLS | |||
An Ideal Course
It was a good course with a lot of information to absorb.
Brilliant
Very useful content, excellent materials and well thought teaching methods.
Wonderfully Paced
Wonderfully paced course full of useful information.
Useful Tips
The content is exactly the sort of knowledge I want to gain; which is how to be a purposeful leader.