Diploma in Administration and Leadership Practices at QLS Level 4

4.7( 3 REVIEWS )
  • Original price was: £199.00.Current price is: £159.20.
  • 365 Days
  • ,
  • Endorsed by "Quality Licence Scheme"
  • 550Guided Learning Hours
  • Course Material
  • 07 Number of Modules

Key Features

High quality e-learning study materials.
Tutorials/materials from the industry leading experts.
24/7 Access to the Learning Portal.
Benefit of applying TOTUM Discount Card.
Endorsed by Quality Licence Scheme.
Excellent customer service and administrative support.
Who Is This Course Aimed at? Individuals in managerial and leadership positions looking to further advance in their careers
Entry Requirements
  • Learners should be over the age of 16, and have a basic understanding of English, ICT and numeracy.
  • A sound educational background is recommended
Access Duration The course will be delivered directly to you, and from the date you joined the course you have 12 months of access to the online learning platform. The course is self-paced, and you can complete it in stages at any time.
Method of Assessment This online course will be evaluated through written assignments. In order to complete this programme successfully, all students are required to complete a series of assignments. The completed assignments must be submitted via the online portal. Your instructor will review and evaluate your work and provide your feedback based on how well you have completed your assignments.

Those who successfully complete the course will be issued the Diploma in Administration and Leadership Practices at QLS Level 4 by the Quality Licence Scheme.

Endorsed by

The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector.

The Skills and Education Group also includes two nationally recognised awarding organisations; Skills and Education Group Awards and Skills and Education Group Access. Through our awarding organisations we have developed a reputation for providing high-quality qualifications and assessments for the education and skills sector. We are committed to helping employers, organisations and learners cultivate the relevant skills for learning, skills for employment, and skills for life.

Our knowledge and experience of working within the awarding sector enables us to work with training providers, through the Quality Licence Scheme, to help them develop high-quality courses and/or training programmes for the non-regulated market.

Progression and Career Path

Once you successfully complete the course, you will gain a qualification that will prove your skills and expertise in the subject matter. With this qualification, you can further expand your knowledge by studying related courses on this subject, or you can go onto getting a promotion or salary increment in your current job role.

  • Business Development Manager
  • HR Manager
  • Team Leader
  • Supervisor

Course Curriculum

1: Principles of Building Respectful and Productive Working Relationships in Organization
Principles of Building Respectful and Productive Working Relationships in Organizations
Effective Communication
What is effective communication?
What’s stopping you from communication
Tips for becoming an engaged listener
Skill 2: Pay attention to nonverbal signals
Improve how you read nonverbal communication
Skill 3: Keep stress in check
Quick stress relief for effective communication
Skill 4: Assert yourself
Developing assertive communication techniques
The method of Communicating with Your Team
Ineffective Communication
Giving Constructive Feedback
Six Ways to Make Feedback Constructive
Method for Giving Constructive Feedback
Giving and Receiving Feedback
Receiving Feedback
The Role of Human Resources
The Role of Employees
Written rules, policies and agreements
Preventive Training for Managers
Diversity at Work
Creating an inclusive and supportive work environment
The workplace culture
Ideas for embracing diversity in the workplace
Guidelines for creating a GLBTTQ inclusive workplace culture
Tips for creating a GLBTTQ inclusive environment
Guidelines for increasing inclusion of employees with disabilities
Diversity training
2: Managing Personal and Professional Development
Managing Personal and Professional Development
Professional Development
The importance of continuing professional development
Personal Development
What is effective communication?
Things to try for personal development planning
3: Principles of Management and Leadership in Organizations
Principles of Management and Leadership in Organizations
The concept of leadership in organisations
The 5 Levels of Leadership
The Concepts of Assigned Leadership and Emergent Leadership
Distinguish between Responsibility and Accountability in Leadership
The relationship between organisational vision, values and goals and leadership
The Skills, Attitudes and Behaviours of Effective Leaders 33
the principles and practices of managing the performance of individuals
4: Operational and Human Resource Planning and Manangement
Operational and Human Resource Planning and Manangement
Planning, Organising, Leading, and Controlling
The Basics of Key Performance Indicators (KPI)
5: Budget Management
Budget Management
Understand the impact of internal and external factors
Understand how to manage a budget
How to analyses cost information
6: Principles of Business Strategic Planning and Development
Principles of Business Strategic Planning and Development
The benefits and process of strategic planning
The different frameworks and models used in a strategy audi
the use of different models in strategy formulation
7: Understand the Legal Context of Business
Understand the Legal Context of Business
The legal framework within which businesses operate
The principles of business governance
How contract law affects a business
The requirements of employment law individual employment rights
☑ Assignment
Assignment Brief – Diploma in Administration and Leadership Practices at QLS Level 4
☑ Submit Your Assignment
Assignment Submission – QLS


3 ratings
  • 5 stars2
  • 4 stars1
  • 3 stars0
  • 2 stars0
  • 1 stars0
  1. Thought out well


    Well mapped out course

  2. Truly Engaging


    The course material is very well taught with good examples.

  3. Valuable Course


    This course is valuable to professionals like me who need a refresher outside of the normal company training platforms. I look forward to completing other courses under this learning platform.

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