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Level 5 Diploma for Operations and Departmental Managers (RQF)

4.3( 3 REVIEWS )
159 STUDENTS
  • Original price was: £1,649.00.Current price is: £989.00.
  • 1 year
  • Awarded by 'TQUK'
  • 231Guided Learning Hours
  • Course Material
  • 510 Hours Total Qualification Time
  • Qualification Number: 603/3593/2
  • 51 Credits
  • Self-study Online
AWARDED BY

Key Features

High quality e-learning study materials.
Tutorials/materials from the industry leading experts.
24/7 Access to the Learning Portal.
Benefit of applying TOTUM Discount Card.
Recognised Accredited Qualification.
Excellent customer service and administrative support.
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Support

From day one, we go above and beyond to help you succeed in your studies. The most valuable resource available to all our students is their tutor. When you enrol in this course, you are assigned a personal tutor with in-depth knowledge and experience in your chosen subject.

Your assessment will be marked by your personal tutor, who will provide detailed feedback during your formative submissions. In addition to this, your tutor will offer pointers and advice on where you can improve. This guidance helps you get the most from your courses and continually enhance your skills.

Our dedicated student support team is also readily available to provide advice and guidance, helping you navigate your course materials and resolve any queries. With just one click, you can trust that assistance is always there when you need it.

Course Highlights
  • Access Duration: 12 Months
  • Awarded by: TQUK
  • Credit Value: 51
  • Guided Learning Hours: 231
  • Total Qualifications Time: 510
  • Qualification Level: 5
  • Qualification Number: 603/3593/2

Excited but unsure? We’re just a call away!

Learning Outcomes
  • Demonstrate the ability to develop and implement strategic plans to drive organisational goals and improve departmental performance.
  • Analyse and optimise operational processes to enhance productivity and efficiency within the department.
  • Lead and manage change initiatives effectively, addressing resistance and ensuring smooth transitions within the department.
  • Build a positive work environment by developing and mentoring team members, promoting professional growth.
  • Prioritise self-awareness and oneself when taking on the roles and responsibilities of a manager.
  • Implement performance management systems to monitor, evaluate, and improve employee performance.
Who is This Certification For?

This Level 5 Diploma for Operations and Departmental Managers is intended for those looking to build confidence, competence, and influence in a leadership or management role.

  • Aspiring senior managers
  • Current senior managers
  • Operations managers
  • Finance managers
  • Project managers
  • HR managers
  • Talent managers
  • Coaches and mentors
  • Entrepreneurs
  • Business owners
Certification Upon successful completion of the course, individuals will be awarded the Ofqual-regulated qualification of the Level 5 Diploma for Operations and Departmental Managers by TQUK.
Career Progression Shape the Future of Operations

After completing the Level 5 Diploma for Operations and Departmental Managers, you will be well-prepared to take on roles that require strong leadership and management skills. With this qualification, you can pursue positions such as operations manager, senior manager, project manager or head of operations. The expertise you acquire will enable you to manage change, make informed decisions, and lead and manage teams making you an in-demand asset across various sectors and industries. You can also progress to higher education certifications and fulfill your academic ambitions.

Here are some career prospects you can explore, along with the average UK salary per annum (approximately) according to Glassdoor.

  • Senior Manager – £92,000
  • Entrepreneur – £82,000
  • Business Owner – £65,000
  • Project Manager – £58,000
  • Operations Manager – £55,000
  • Department Manager – £46,000
Entry Requirements
  • Learners should be at least 16 years of age.
  • Have a minimum of five GCSEs at Grade C or above, or equivalent, including literacy and numeracy.
  • Have intermediate reading and writing skills in English.
  • It is recommended that learners have practical placement in a suitable role.
  • Learners must also be observed by an expert witness.

Not sure if this course is for you? Speak to an advisor today!

Average Completion Timeframe
  • This course can be completed in a matter of months or over the course of a year. Most learners will complete this course in 6-9 months. Some learners may complete the course quicker, depending on their personal circumstances and available study time. We will accommodate your pace, providing unlimited support for 12 months.
  • The TQUK Level 5 Diploma for Operations and Departmental Managers (RQF) requires approximately 231 guided study hours. This figure is an estimate and depends on how much time you can dedicate to your studies and how quickly you grasp the teaching, learning concepts, and course materials.
Method of Assessment This course is evaluated through a combination of written assignments which will be tutor-marked, and workplace assessments based on the units. Importantly, this course doesn’t have exams. Here’s an overview of how you will be assessed throughout the course.

  • Written Assignments: You will be required to complete written assignments, which will be evaluated by a qualified assessor. Through these assignments you will demonstrate your understanding and ability to apply theoretical knowledge in real-world scenarios.
  • Internal Feedback & Marking: The assessment of these assignments is conducted internally. You will receive detailed, constructive feedback and guidance from your personal tutor to help you improve and succeed.
  • Workplace Assessments: Certain units require assessments within your workplace. You will need to be already working in a relevant role in a suitable environment. This practical evaluation ensures that you can implement theoretical concepts into your daily professional practice effectively.
  • Direct Observation: You will be required to undergo direct observation in a suitable setting to demonstrate your practical skills. This hands-on assessment validates your competence and ability to perform essential tasks and responsibilities. Your line manager or a colleague who has experience working in a leadership role and also holds a recognised management qualification should produce a witness testimony to attest to your competence.
  • Assessor Support: You will have support from assessors available via telephone, WhatsApp, online discussion forums, email, and web chats, ensuring that you have access to help whenever you need it.

For further details or any specific questions about the assessment process, please click the ‘Enquire Now’ button below to get in touch with us.

Academic Progression After completing this Level 5 Diploma, you can advance to a Level 6 qualification. You can also progress to a bachelor’s degree in management or a master’s programme.

Next Steps for a Possible Academic Progression Pathway: 

  • Step 01: Level 6 Diploma in Business Management
  • Step 02: Level 7 Diploma in Strategic Management and Leadership
  • Step 03: Bachelor’s degree in Business Management or Management and Leadership.
  • Step 04: Master’s degree in Management or Business Administration.

Additional qualifications you can progress to;

  • Professional certifications such as PRINCE2 or PMP (Project Management Professional).
Regulated by OFQUAL

Ofqual-regulated qualifications are overseen by the Office of Qualifications and Examinations Regulation (Ofqual) in England. Ofqual is England’s main government-appointed regulatory body regulating school, college, and vocational qualifications in the UK. Ofqual ensures these qualifications meet high standards of quality and rigour, providing assurance they are recognised and respected by employers, educational institutions, and professional bodies. This oversight guarantees the qualifications maintain consistency, transparency, and credibility, meaning potential employers and organisations will have confidence in the individual’s skills and abilities, making them competitive candidates. They support professional development and compliance with industry standards, particularly in regulated fields such as healthcare, education, and public services. Ofqual-regulated qualifications are accepted abroad or can be easily converted to the country’s equivalent.

RQF

The Regulated Qualifications Framework (RQF) is a system used in England, Northern Ireland, and Wales to categorise and regulate qualifications based on their level of difficulty and size. RQF is jointly regulated by England’s regulator Ofqual, Wales DCELLS, and Northern Ireland’s CCEA. The RQF ensures qualifications are standardised, making it easier for learners, employers, and educational institutions to understand the value and level of each qualification. The framework consists of nine levels, from Entry Level to Level 8, with each level indicating the complexity and depth of learning. For a qualification to be recognised as part of the Regulated Qualifications Framework (RQF), it must be created or approved by an awarding body that is acknowledged by one of the government-appointed regulatory bodies.

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South London College

Take Charge of Your Future with South London College

As a trusted online provider, South London College believes in the transformative power of education. A highly regarded learning platform in the United Kingdom, we are dedicated to providing individuals with life-changing opportunities. Our primary goal is to ensure our learners meet their educational needs and achieve personal growth and professional advancement. With our commitment to delivering top-notch learning materials, exceptional experiences, and comprehensive services, we strive to motivate and empower our learners to acquire new skills, enhance their existing ones, and remain competitive in their chosen fields. This TQUK Level 5 Diploma for Operations and Departmental Managers develops learners’ knowledge and skills relating to areas of management to enable them to progress in their careers.

Awarding Organisation

TQUK

The Level 5 Diploma for Operations and Departmental Managers is offered by Training Qualifications UK (TQUK), a leading awarding organisation committed to empowering educators and learners through high-quality qualifications and training programmes. TQUK plays a pivotal role in shaping the future of education and training in the United Kingdom and beyond. TQUK is a recognised and regulated by Ofqual, the regulator of qualifications, examinations, and assessments in England. They are dedicated to providing a wide range of qualifications that meet the needs of learners, employers, and training providers across various sectors, and work closely with accredited centres to deliver qualifications that are responsive to industry needs while maintaining the highest standards of quality and assessment integrity.

Course Curriculum

Unit 01 

Operational Management

  • Understand operational management approaches and models
  • Understand business development tools and approaches to continuous improvement
  • Understand operational business planning techniques
  • Understand management systems, processes and contingency planning
  • Understand how to initiate and manage change
  • Understand data security and management, and the effective use of technology in an organisation
  • Be able to input into strategic planning and create plans in line with organisational objectives
  • Be able to support, manage and communicate change by identifying barriers and overcoming them
  • Be able to demonstrate commercial awareness and identify and shape new opportunities
  • Be able to create and deliver operational plans
  • Be able to produce reports providing management information

Unit 02

Project Management

  • Know how to set up and manage a project
  • Understand approaches to risk management
  • Be able to plan, organise and manage resources to deliver required outcomes
  • Be able to monitor progress of a project
  • Be able to use relevant project management tools

Unit 03

Finance

  • Understand business finance
  • Be able to monitor budgets and provide reports

Unit 04

Leading People

  • Understand different leadership styles
  • Understand how to lead teams and manage team leaders
  • Know how to motivate and improve performance
  • Understand organisational cultures and diversity, and their impact on leading and managing change
  • Know how to delegate effectively
  • Be able to communicate organisational vision and goals
  • Be able to enable and support development through coaching and mentoring
  • Be able to support the management of change within the organisation

Unit 05

Managing People

  • Understand how to manage multiple teams and develop performance
  • Understand performance management techniques and talent management models
  • Be able to manage talent and performance
  • Be able to develop, build and motivate teams
  • Be able to delegate and enable delivery through others

Unit 06

Building Working Relationships

  • Understand approaches to partner, stakeholder and supplier relationship management
  • Know how to use collaborative working techniques to enable delivery
  • Know how to manage conflict at all levels
  • Be able to build trust using negotiation and influencing skills
  • Be able to identify and share good practice and work collaboratively with others
  • Be able to use specialist advice and support to deliver against plans

Unit 07

Communication

  • Understand interpersonal skills and how to apply them
  • Understand different forms and techniques of communication and how they are used in the workplace
  • Be able to communicate effectively and be flexible in communication style
  • Be able to chair meetings and present using a range of media
  • Be able to use active listening, challenge and give constructive feedback

Unit 08

Self-Awareness

  • Understand impact of self on others
  • Understand emotional intelligence
  • Understand different learning and behaviour styles
  • Be able to reflect on own performance, working style and its impact on others

Unit 09

Management of Self

  • Understand time management techniques and tools
  • Understand how to prioritise activities
  • Be able to create a personal development plan
  • Be able to use time management and prioritisation Techniques

Unit 10

Decision Making

  • Understand problem solving and decision-making techniques
  • Understand organisational values and ethics and their impact on decision making
  • Be able to undertake critical analysis and evaluation to support decision making
  • Be able to use effective problem-solving techniques

Unit 11

Professional Behaviours

  • Be able to take responsibility
  • Be able to demonstrate inclusive behaviour
  • Be able to demonstrate agile behaviour
  • Be able to demonstrate professionalism

Still have more questions about this course? Give our team a call on

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FAQ's

This qualification is designed for those aspiring to, or currently in, management roles within operational or departmental teams.
Yes, you will receive comprehensive text materials and tutor guidance at South London College. Our expert tutor will be available to assist you and ensure you complete your assignments with the appropriate feedback.
Yes, the skills and knowledge acquired can enhance your managerial capabilities, making you a more effective manager.
Yes, you can pursue higher-level certification including a Level 6 qualification. You can also pursue a bachelor’s degree in management.
This course covers key topics such as operational management, project management, finance, leading people, managing people, and communication, to list a few.
You can take on roles such as department manager, project manager, head of operations, or operations manager.
You are assessed on written assignments, which will be marked internally by an assessor. You will also undergo direct observation by a qualified manager in a practical setting. Upon enroling for the course, the team at SLC will guide you further on the criteria and specifications of the assessment.
Yes, this diploma is widely recognised by employers and organisations in the United Kingdom.
Key skills include leadership, strategic thinking, financial management, project management, communication, risk assessment, and decision-making
You can visit the South London College official website and register for this level 5 diploma, after which, you will receive your login and password information to access the online learning portal.
While a traditional degree often focuses on theoretical knowledge, this diploma is vocational and designed to provide practical skills that can be immediately applied in a professional setting
Achieving this diploma can enhance your qualifications and make you more competitive in the job market, leading to potentially higher earnings.
This diploma will equip you with the skills necessary to lead teams, manage departments, and drive operational success.
If this course aligns with your interests and career goals, there’s a strong possibility that this is a good choice. You can always speak to one of our course advisors for further information and guidance.
The skills learned in this course are transferable across a wide range of industries, including retail, hospitality, manufacturing, healthcare, finance, and logistics.
Your tutor is available to provide guidance and assistance on your assignments. You will receive constructive feedback and tips to help you enhance your assessments for future success.
A Level 5 Diploma provides more advanced knowledge and skills compared to a Level 4 qualification, focusing on strategic management and operational oversight.
The course content is regularly reviewed and updated to ensure it aligns with the latest management practices and guidelines.
Yes, this course covers elements of leadership and team management and will prepare you to take on higher-level leadership positions.
South London College offers instalment plans to ensure learners have access to a wholesome education. Please get in touch with one of our customer support agents for further information.

4.3

4.3
3 ratings
  • 5 stars1
  • 4 stars2
  • 3 stars0
  • 2 stars0
  • 1 stars0
  1. Well Structured

    5

    The modules were well-structured, and I could apply what I learned immediately in my role.

  2. Great Content

    4

    I highly recommend this course to anyone looking to move into a management role. It covered everything.

  3. Really Glad

    4

    The leadership and operational management skills I gained have helped me streamline my department’s processes and improve team performance

£1,649.00 £989.00
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