Privacy Policy

This is the privacy policy of “South London College”, a property of the legal entity Imperial Learning Ltd.

In this document, “we”, “our”, or “us” refer to South London College., a property of the legal entity Imperial Learning Ltd.

Registered office: City Point, 1 Ropemaker Street, London, EC2Y 9HU.

Contact No: +0203-884-3001

Data Protection in charge email: info@southlondoncollege.org

1. The bases on which we process information about you

• We are by law required to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.
• If a basis becomes null or irrelevant under which we process your personal information, we will stop processing your data immediately.
• Should the basis change, if required by law, you will be notified of the change and of the new basis under which we have determined that we can continue to process your information.

2. Our lawful basis for processing is Consent.

• Personal data shall be obtained and processed only for one or more specified and lawful purposes, and shall not be further processed in any manner incompatible with that purpose or those purposes. All processing of personal data is performed in line with the reasonable expectations of the individual/s concerned and is done to provide requested services and products.

3. Information we process with your consent

• Through certain actions in the instance there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, job opportunities and products and services, you give us your consent to process information that may be personal.
• We will always aim to obtain explicit consent whenever possible, for example, by asking you to agree to the use of our cookies.
• In some of these instances you might give us your implicit consent, such as when you send us an e-mail to which you would reasonably expect us to reply.
• Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website.
• If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products that could be useful to you.
• We continue to process your information on this basis until you withdraw your consent or until it is reasonably assumed that your consent no longer exists.
• You may withdraw your consent at any time by instructing us at info@southlondoncollege.org
• However, if you withdraw your consent, you may not be able to use our website or our services further.

4. Information we process because we have a legal obligation

• We are subject to the law and under this law, like everyone else there may be times we must process your information in order to comply with a statutory obligation.
• For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
• This may include your personal information.

1. Information relating to your method of payment

We do not store information about your debit or credit card or other means of payment.

If we ask you questions about your payment information, we only use partial details OR the first four OR the last four digits of the debit or credit card number, so that you can identify the means of payment to which we refer.

At the point of payment, you are transferred to a secure page on the website of PayPal. That page may be branded to look like a page on our website, but it is not controlled by us. Please read the information provided at PayPal Legal Agreements

2. Information about your direct debit

When you agree to set up a direct debit arrangement, the information you provide goes directly to Go Card less for processing according to your instructions. And we do not retain a copy. Please read the information provided at Privacy Centre – GoCardless

3. Job application and employment

If you send us information in connection with a job application, we may keep it for up to thirty (30) days in case we decide to contact you at a later date.

If we employ you, we collect information about you, for example, your previous employment details, and information throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for thirty (30) days before destroying or deleting it.

4. Sending a message to our support team

When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.

We record your request and our reply in order to increase the accuracy and effectiveness of our business.

We keep personally identifiable information associated with your message, such as your name and email address so that we can track our communications to ensure you are provided with a high quality service.

5. Complaining

When we receive a complaint, we use the information you have given to us to resolve the complaint.

If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as our last resort, but it is a matter for our sole discretion when we determine if we do give information, and in the instance we do, what that information is.

We may also compile statistics from the information you provide in order to assess the level of our service, but not in a way that could identify you or any other person.

6. Complaints regarding content on our website

We monitor, moderate and control all content published on our website.

If you complain about any of the content in relation to our website, we shall investigate your complaint to determine the legitimacy of the issue, or the problem or risk is that is brought to our attention.

If we feel the complaint is justified or if we believe the law requires us to do so, the content will be removed by us while we further investigate.

Free speech is a fundamental right, so we have to make a judgment as to whose right will be obstructed: your right, or the right of the person who posted the content that offends you.

If we think your complaint is displeasing or without any basis, we shall not correspond with you about it.

7. Affiliate and business partner information

This is information given to us by you in your capacity as an affiliate of ours or as a business partner.

It allows us to recognise visitors that you have referred to us, and to commission your due for such referrals. It also includes information that allows us to transfer commission to you.

The information is not used for any other purpose.

We undertake to preserve the confidentiality of the information and of the terms of our relationship.

We expect any affiliate or partner to agree to and reciprocate this policy.

1. Information we obtain from third parties

While we do not disclose your personal information to any third party (except as set out in this notice), we receive data that is indirectly that contains your personal information from third parties whose services we use.

Due to the nature of our business, we are provided with personally identifiable information, from third parties, in response to service and product requests.

Third parties from whom we obtain personal data are:

• Reed (Reed.co.uk)
• Hot Courses – Floodlight (Hot Courses – Terms and Conditions)
• Total Jobs (Privacy policy | Totaljobs)
• Find Courses (Privacy Policy – Find Courses)
• Emagister (Legal information – Emagister)

The categories of personal data that we receive from third parties are strictly to ensure that we are able to attend efficiently to requests for services and products. These categories generally include:

• Name
• Email Address
• Telephone Number
• Country/Region

2. Data may be processed outside the European Union

Our websites are hosted in England, UK.

We may also use outsourced services in countries outside the European Union from time to time in other aspects of our business.

Accordingly data obtained within the UK or any other country could be processed outside the European Union.

For example, some of the software our website uses may have been developed in the United States of America or in Australia.

We use the following safeguards with respect to data processed outside the European Union:

• The processor is within the same corporate group as our business or organisation and abides by the same binding corporate rules regarding data processing.
• We comply with appropriate codes of conduct and we are certified under an approved certification mechanism as provided for in the GDPR

We are registered with Trust wave

https://sealserver.trustwave.com/cert.php?customerId=f2c1738b12f84d47bb76f7a9ed6e1550&size=105×54&style

 Which provides us with fully supported PCI DSS (Payment Card Industry Data Security Standard) compliance certification. Should you wish to request a copy of our compliance certificate, please contact us on info@southlondoncollege.org

An appropriate contract exists between our Data Controller/Data Protection Officer and our Data Processor, to ensure that personal data is handled and processed within the required regulatory guidelines, and all security measures are strictly adhered to.

1. Access to your personal information

At any time you may request to review or update personally identifiable information that we hold about you, you can contact us at info@southlondoncollege.org

To obtain a copy of any information that is not provided on our website, including your personal data, you may send us a request at info@southlondoncollege.org

Upon receiving the request, we will inform you when we expect to provide you with the information, and whether a fee may be required for providing it. We will endeavor to provide this information to you without unnecessary delay.

2. Removal of your information

If you wish us to remove/delete any personally identifiable information from our website or that we hold, you may contact us at info@southlondoncollege.org

This may limit the services and products we can provide to you.

3. Verification of your information

When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

1. Use of site by children

We do not sell products or provide services to children under the age of sixteen (16) years old; nor do we market directly to children.

If you are under eighteen (18) years old, you may use our website only with consent from a parent or guardian.

We collect data about all users of and visitors to this website (as per the cookie policy) regardless of age, and we understand that some of those users and visitors will be children.

Such child users and visitors will inevitably visit various parts of the site and will be subject to whatever on-site marketing they find, wherever they visit.

2. Encryption of data sent between us

We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.

Whenever there is information is passed between us, you can check that it is done using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.

3. How you can complain

If you are not happy with our privacy policy, or any other content on this website, you can contact us directly by email. Our address is info@southlondoncollege.org

We strive to handle complaints promptly, efficiently, and respectfully and with a view to offer a satisfactory outcome for all parties involved.

We will provide feedback on the progress and outcome of all legitimate complaints.

If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.

If you are in any way dissatisfied with how we process your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office. This can be done at ICO | Make a complaint

4. Retention period for personal data

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:

• To provide you with the products and/or services you have requested;
• To comply with other law, including for the period demanded by our tax authorities;
• To support a claim or defense in court.

5. Compliance with the law

Our privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we want to hear from you.

However, ultimately it is your choice as to whether you wish to use our website.

6. Review of this privacy policy

We may update this privacy notice from time to time and as and when it is required. The terms that apply to you are those posted here on our website on the day you use our website. It is advisable that you print a copy for your own safekeeping.

If you have any questions regarding our privacy policy, please contact us at info@southlondoncollege.org