• Access Duration: 12 Months
• Guided Learning Hours: 120
• Total Qualification Time: 135
• Qualification Level: 2
• Awarded by: NCFE CACHE

This is suitable for learners who wish to raise awareness of mental health and create a culture of care. Workers within a wide range of public service roles will interact with individuals with mental health issues in their day-to-day work across multiple sectors.

• HR Managers
• HR Officers
• Mental Health Advocates
• Mental Health Counsellors
• Mental Health Support Workers

The course has no formal prerequisites. Learners over the age of 16 years are eligible to take the course

Learners have access to the course for 365 days. Learn at your own pace and revisit your education at any time.

• This course can be completed through two flexible study options to suit your lifestyle:
  • Standard Course Plan (3 months) – ideal for learners balancing other commitments.
  • Fast Track Option (1 month) – perfect for those who can dedicate intensive study time.
• Most learners complete within their chosen timeframe, though some may finish earlier depending on personal circumstances and available study time.
  We accommodate your pace with unlimited support for 12 months. This Level 2 Certificate requires approximately 120 guided learning hours.

T&C apply

Knowledge & Understanding: Show your understanding of core mental health principles, including how to recognise signs of poor mental wellbeing, the importance of early intervention, and the role of effective communication in supporting others.

Practical Application: Demonstrate how you would apply your knowledge in real workplace scenarios—offering initial support to colleagues, promoting positive mental health, and advocating for a supportive, stigma-free environment.

Reflection & Personal Development: Reflect on how your learning can influence your approach to mental health, strengthen empathy, and help you become a confident advocate for wellbeing in your workplace.

Assessment: You’ll receive comprehensive self-study materials that include a series of thoughtfully designed assessments. These allow you to demonstrate your understanding of all learning outcomes and apply your learning to realistic workplace contexts. All assessments are internally marked by South London College, and you’ll need to achieve a pass in each unit to earn your qualification.

Tutor Support: You’re never alone in your learning journey. Our experienced tutors are here to guide and encourage you every step of the way, offering personalised support through email, WhatsApp, web chat, and online discussions. They’ll help you stay on track, understand complex topics, and build the confidence to apply your skills in real-life situations.

Take the First Step: Ready to become a mental health advocate in your workplace? Click ‘Enquire Now’ to connect with our team and begin your journey towards creating healthier, more compassionate working environments.

Upon completing the course, you will receive the Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace by NCFE CACHE.

The Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace provide learners with a range of career prospects and opportunities for personal and professional development in a variety of sectors.

Here are some careers you could pursue, along with typical UK salaries (Source: Glassdoor):

• HR Manager – £70,000
• Mental Health Advocate – £65,000
• HR Officer – £53,000
• Mental Health Counsellor – £45,000
• Mental Health Support Worker – £30,000

With this award, you can also progress to higher-level CACHE Certificates or Diplomas, taking on more specialised roles or leadership positions and boosting your earning potential over time.

With your NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace, you’re well prepared to build on your knowledge and progress into higher-level qualifications in mental health, wellbeing, or social care. You can advance towards roles that focus on supporting mental wellness in professional environments, or continue your studies to develop deeper expertise in counselling, leadership, or health and social care management.

Potential Academic Progression Pathways

• Step 1: Level 3 Certificate in Understanding Mental Health
• Step 2: Level 4 Diploma in Mental Health
• Step 3: Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England)

Alternative Pathways

• Level 3 Certificate in Counselling Skills

The Office of Qualifications and Examinations Regulation (Ofqual) is a non-ministerial government department responsible for regulating qualifications, exams, and assessments in England. Ofqual ensures that all qualifications offered by recognised awarding organisations meet rigorous national standards, giving you confidence that any Ofqual-regulated certificate is high-quality and widely accepted by employers and universities.

RQF

The Regulated Qualifications Framework (RQF) is the system used in England, Wales, and Northern Ireland to standardise qualifications by level and size. Overseen by regulatory bodies such as Ofqual, the RQF ensures qualifications are consistent, transparent, and easily understood by learners, employers, and higher education institutions. All qualifications listed on the RQF are approved and awarded by recognised awarding organisations