Overview
The current competitive market demands that companies not just position themselves well in their segment, but also that they have good administrative management which inspires confidence. The administrative management professional is the foundation of every successful organisation. Administrative managers and staff are responsible for the daily tasks necessary to keep an organisation running in today’s fast-paced business environment.
Possessing Business and Administrative Management skills such as communication skills and problem solving on your resume will position you for success in management. This applies both to those who are actively pursuing a managerial position as well as those who are applying for lower level jobs.
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. We will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
Why You Should Consider Taking this Course at South London College?
South London College is a leading online provider for several accrediting bodies, and provides learners the opportunity to take this exclusive QLS Endorsed Course.  At South London College, we give our fullest attention to our learners’ needs and ensure they have the necessary information required to proceed with the Course.
Learners who register for this course will be provided excellent support, discounts for future purchases and be eligible for a TOTUM Discount card and Student ID card with amazing offers and access to retail stores, the library, cinemas, gym memberships and their favourite restaurants.
What Will I Learn?
Understand the fundamentals of Administrative Management
Learn about Administrative Systems
Learn about Administrative Systems
Learn How to Manage Operations and Quality
Learn How to Manage Operations and Quality
Managing People in Organisations and Personal Effectiveness
Managing Information and Knowledge
Gain an Understanding of Finance for Administrative Managers
Key Features
High quality e-learning study materials.
Tutorials/materials from the industry leading experts.
24/7 Access to the Learning Portal.
Benefit of applying TOTUM Discount Card.
Endorsed by Quality Licence Scheme.
Excellent customer service and administrative support.
| Who Is This Course Aimed at? | Individuals in managerial and leadership positions looking to advance their careers |
| Entry Requirements |
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| Access Duration | The course will be delivered directly to you, and from the date you joined the course you have 12 months of access to the online learning platform. The course is self-paced, and you can complete it in stages at any time. |
| Method of Assessment | This online course will be evaluated through written assignments. In order to complete this programme successfully, all students are required to complete a series of assignments. The completed assignments must be submitted via the online portal. Your instructor will review and evaluate your work and provide your feedback based on how well you have completed your assignments. |
| Certification |
Those who successfully complete the course will be issued the Diploma in Business and Administrative Management at QLS Level 4 by the Quality Licence Scheme. |
| Endorsed by |
The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector. The Skills and Education Group also includes two nationally recognised awarding organisations; Skills and Education Group Awards and Skills and Education Group Access. Through our awarding organisations we have developed a reputation for providing high-quality qualifications and assessments for the education and skills sector. We are committed to helping employers, organisations and learners cultivate the relevant skills for learning, skills for employment, and skills for life. Our knowledge and experience of working within the awarding sector enables us to work with training providers, through the Quality Licence Scheme, to help them develop high-quality courses and/or training programmes for the non-regulated market. |
| Progression and Career Path |
Once you successfully complete the course, you will gain a qualification that will prove your skills and expertise in the subject matter. With this qualification, you can further expand your knowledge by studying related courses on this subject, or you can go onto getting a promotion or salary increment in your current job role.
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Course Curriculum
| 1. Fundamentals of Administrative Management | |||
| Fundamentals of Administrative Management | |||
| The role of administrative management | |||
| The role of the administrative manager | |||
| Key Aspects of Administrative Management | |||
| The role of communication in organisations | |||
| 2. Administrative Systems | |||
| Administrative Systems | |||
| The contribution of systems | |||
| Benefits of Business System Integration | |||
| Potential drawbacks to systems | |||
| 3. Managing Operations | |||
| Managing Operations | |||
| Understanding operations management | |||
| The historical development of operations management | |||
| Operations in the organisation | |||
| The relationship between operations and performance | |||
| How internal measures of success link to business objectives | |||
| 4. Managing Quality | |||
| Managing Quality | |||
| The activities that make up quality management | |||
| Principles of Quality Management | |||
| Continuous Improvement Approach | |||
| The Shewhart Cycle | |||
| Quality Management Systems | |||
| Adopting a holistic approach to quality management | |||
| Relationship between Quality Management and Organisation Performance | |||
| The role of administrative systems | |||
| Quality Administrative Procedures | |||
| 5. Personal Effectiveness | |||
| Personal Effectiveness | |||
| Personal and interpersonal skills needed to managers | |||
| Barriers to Effective Organisational Communication | |||
| The importance of motivation for personal effectiveness | |||
| 6. Managing People in Organisations | |||
| Managing People in Organisations | |||
| Learning and development in organisations | |||
| How individual differences influence peoples’ behavior at work | |||
| The importance of motivation and morale for individual performance | |||
| 7. Managing Information and Knowledge | |||
| Managing Information and Knowledge | |||
| Features of information management | |||
| The relationship between data, information and knowledge | |||
| 8. Finance for Administrative Managers | |||
| Finance for Administrative Managers | |||
| The relationship between cost accounting and management accounting | |||
| Costing, Cost Accounting and Cost Accountancy | |||
| How budgetary techniques can be used to plan and control finance | |||
| The structure and purpose of company accounts | |||
| Definition of the Statement of Retained Earnings | |||
| 9. The Internet and E-business | |||
| The Internet and E-business | |||
| The scope of E-business | |||
| Benefits and barriers to businesses considering an online presence | |||
| The security and the legislative issues facing an online business organisation | |||
| The modes of communication available to an e-business and their application | |||
| The internet technologies and their importance in E-Business | |||
| The functions of client servers and browsers and the role of the search engine | |||
| The use of intranets and extranets within business communication | |||
| 10. Marketing Intelligence | |||
| Marketing Intelligence | |||
| Understanding Buyer Behaviour | |||
| Theories of buyer behaviour | |||
| Factors affecting Buyer behaviour | |||
| The relationship between brand loyalty, corporate image and repeat purchasing | |||
| Competitive Analysis | |||
| Measuring customer satisfaction | |||
| ☑ Assignment | |||
| Assignment Brief – Diploma in Business and Administrative Management at QLS Level 4 | |||
| ☑ Submit Your Assignment | |||
| Assignment Submission – QLS | |||
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Learned A Lot
Thorough and well-made course overall, learned a lot.
Very Useful
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