Overview
Modern business leaders have to play many roles and serve multiple audiences. Most importantly, they have to ensure that their leadership style and decisions provide proper guidance to their followers and subordinates. The leader is not born with all these qualities and therefore, he has to learn them as he grows in stature. Apart from learning, they must continually develop and practice these skills to stay relevant in the industry.
In this Diploma in Administration and Leadership Practices at QLS Level 4 course, you will learn the specialist skills that are in high demand to advance in your career or continue to enhance your academic knowledge in Administration. Whether you want to pursue an administrative or leadership career, this course will help you achieve the skills required for each role.
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. We will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
Why You Should Consider Taking this Course at South London College?
South London College is a leading online provider for several accrediting bodies, and provides learners the opportunity to take this exclusive QLS Endorsed Course.  At South London College, we give our fullest attention to our learners’ needs and ensure they have the necessary information required to proceed with the Course.
Learners who register for this course will be provided excellent support, discounts for future purchases and be eligible for a TOTUM Discount card and Student ID card with amazing offers and access to retail stores, the library, cinemas, gym memberships and their favourite restaurants.
What Will I Learn?
Principles of Building Respectful and Productive Working Relationships in Organisations
Managing Personal and Professional Development
Understand the concept of leadership in organisations
Principles of Business Strategic Planning and Development
Understand the principles and practices of managing the performance of individuals in organisations
Key Features
High quality e-learning study materials.
Tutorials/materials from the industry leading experts.
24/7 Access to the Learning Portal.
Benefit of applying TOTUM Discount Card.
Endorsed by Quality Licence Scheme.
Excellent customer service and administrative support.
| Who Is This Course Aimed at? | Individuals in managerial and leadership positions looking to further advance in their careers |
| Entry Requirements |
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| Access Duration | The course will be delivered directly to you, and from the date you joined the course you have 12 months of access to the online learning platform. The course is self-paced, and you can complete it in stages at any time. |
| Method of Assessment | This online course will be evaluated through written assignments. In order to complete this programme successfully, all students are required to complete a series of assignments. The completed assignments must be submitted via the online portal. Your instructor will review and evaluate your work and provide your feedback based on how well you have completed your assignments. |
| Certification |
Those who successfully complete the course will be issued the Diploma in Administration and Leadership Practices at QLS Level 4 by the Quality Licence Scheme. |
| Endorsed by |
The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector. The Skills and Education Group also includes two nationally recognised awarding organisations; Skills and Education Group Awards and Skills and Education Group Access. Through our awarding organisations we have developed a reputation for providing high-quality qualifications and assessments for the education and skills sector. We are committed to helping employers, organisations and learners cultivate the relevant skills for learning, skills for employment, and skills for life. Our knowledge and experience of working within the awarding sector enables us to work with training providers, through the Quality Licence Scheme, to help them develop high-quality courses and/or training programmes for the non-regulated market. |
| Progression and Career Path |
Once you successfully complete the course, you will gain a qualification that will prove your skills and expertise in the subject matter. With this qualification, you can further expand your knowledge by studying related courses on this subject, or you can go onto getting a promotion or salary increment in your current job role.
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Course Curriculum
| 1: Principles of Building Respectful and Productive Working Relationships in Organization | |||
| Principles of Building Respectful and Productive Working Relationships in Organizations | |||
| Effective Communication | |||
| What is effective communication? | |||
| What’s stopping you from communication | |||
| Tips for becoming an engaged listener | |||
| Skill 2: Pay attention to nonverbal signals | |||
| Improve how you read nonverbal communication | |||
| Skill 3: Keep stress in check | |||
| Quick stress relief for effective communication | |||
| Skill 4: Assert yourself | |||
| Developing assertive communication techniques | |||
| The method of Communicating with Your Team | |||
| Ineffective Communication | |||
| Giving Constructive Feedback | |||
| Six Ways to Make Feedback Constructive | |||
| Method for Giving Constructive Feedback | |||
| Giving and Receiving Feedback | |||
| Receiving Feedback | |||
| The Role of Human Resources | |||
| The Role of Employees | |||
| Written rules, policies and agreements | |||
| Preventive Training for Managers | |||
| Diversity at Work | |||
| Creating an inclusive and supportive work environment | |||
| The workplace culture | |||
| Ideas for embracing diversity in the workplace | |||
| Guidelines for creating a GLBTTQ inclusive workplace culture | |||
| Tips for creating a GLBTTQ inclusive environment | |||
| Guidelines for increasing inclusion of employees with disabilities | |||
| Diversity training | |||
| Mentoring | |||
| 2: Managing Personal and Professional Development | |||
| Managing Personal and Professional Development | |||
| Professional Development | |||
| The importance of continuing professional development | |||
| Conclusion | |||
| Personal Development | |||
| What is effective communication? | |||
| Things to try for personal development planning | |||
| 3: Principles of Management and Leadership in Organizations | |||
| Principles of Management and Leadership in Organizations | |||
| The concept of leadership in organisations | |||
| The 5 Levels of Leadership | |||
| The Concepts of Assigned Leadership and Emergent Leadership | |||
| Distinguish between Responsibility and Accountability in Leadership | |||
| The relationship between organisational vision, values and goals and leadership | |||
| The Skills, Attitudes and Behaviours of Effective Leaders 33 | |||
| the principles and practices of managing the performance of individuals | |||
| 4: Operational and Human Resource Planning and Manangement | |||
| Operational and Human Resource Planning and Manangement | |||
| Planning, Organising, Leading, and Controlling | |||
| The Basics of Key Performance Indicators (KPI) | |||
| 5: Budget Management | |||
| Budget Management | |||
| Understand the impact of internal and external factors | |||
| Understand how to manage a budget | |||
| How to analyses cost information | |||
| 6: Principles of Business Strategic Planning and Development | |||
| Principles of Business Strategic Planning and Development | |||
| The benefits and process of strategic planning | |||
| The different frameworks and models used in a strategy audi | |||
| the use of different models in strategy formulation | |||
| 7: Understand the Legal Context of Business | |||
| Understand the Legal Context of Business | |||
| The legal framework within which businesses operate | |||
| The principles of business governance | |||
| How contract law affects a business | |||
| The requirements of employment law individual employment rights | |||
| ☑ Assignment | |||
| Assignment Brief – Diploma in Administration and Leadership Practices at QLS Level 4 | |||
| ☑ Submit Your Assignment | |||
| Assignment Submission – QLS | |||
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Thought out well
Well mapped out course
Truly Engaging
The course material is very well taught with good examples.
Valuable Course
This course is valuable to professionals like me who need a refresher outside of the normal company training platforms. I look forward to completing other courses under this learning platform.