Diploma in Business and Administrative Management at QLS Level 4
Overview
The current competitive market demands that companies not just position themselves well in their segment, but also that they have good administrative management which inspires confidence. The administrative management professional is the foundation of every successful organisation. Administrative managers and staff are responsible for the daily tasks necessary to keep an organisation running in today’s fast-paced business environment.
Possessing Business and Administrative Management skills such as communication skills and problem solving on your resume will position you for success in management. This applies both to those who are actively pursuing a managerial position as well as those who are applying for lower level jobs.
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. We will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
Why You Should Consider Taking this Course at South London College?
South London College is a leading online provider for several accrediting bodies, and provides learners the opportunity to take this exclusive QLS Endorsed Course. At South London College, we give our fullest attention to our learners’ needs and ensure they have the necessary information required to proceed with the Course.
Learners who register for this course will be provided excellent support, discounts for future purchases and be eligible for a TOTUM Discount card and Student ID card with amazing offers and access to retail stores, the library, cinemas, gym memberships and their favourite restaurants.
What Will I Learn?
KEY FEATURES
| Who Is This Course Aimed at? | Individuals in managerial and leadership positions looking to advance their careers |
| Entry Requirements |
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| Access Duration | The course will be delivered directly to you, and from the date you joined the course you have 12 months of access to the online learning platform. The course is self-paced, and you can complete it in stages at any time. |
| Method of Assessment | This online course will be evaluated through written assignments. In order to complete this programme successfully, all students are required to complete a series of assignments. The completed assignments must be submitted via the online portal. Your instructor will review and evaluate your work and provide your feedback based on how well you have completed your assignments. |
| Certification |
Option 1 - Quality Licence Scheme Certification At the Completion of this course successful learners will receive a Certificate of Achievement from Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course). Certification Fee (Printed Quality Licence Scheme Certificate) - £59 Option 2 – CPD Accredited Certificate Learners who complete the course successful will receive a CPD Accredited Certificate. Certification Fee (E Certificate/ PDF Copy) - £29 Certification Fee (Printed Certificate/ Hard Copy) - £39 |
| Awarding body (Accreditation) |
Quality Licence Scheme have long-established reputations for providing high quality vocational qualifications across a wide range of industries. Quality Licence Scheme combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers. Renowned for excellent customer service, and quality standards, Quality Licence Scheme also offers qualifications for all ages and abilities all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK. |
| Progression and Career Path |
Once you successfully complete the course, you will gain a qualification that will prove your skills and expertise in the subject matter. With this qualification, you can further expand your knowledge by studying related courses on this subject, or you can go onto getting a promotion or salary increment in your current job role. Below given are a few of the jobs this certificate will help you in, along with the average UK salary per annum according to http://payscale.com/
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Course Curriculum
| 1: Fundamentals of Administrative Management | |||
| Fundamentals of Administrative Management | |||
| The role of administrative management | |||
| The role of the administrative manager | |||
| Key Aspects of Administrative Management | |||
| The role of communication in organisations | |||
| 2: Administrative Systems | |||
| Administrative Systems | |||
| The contribution of systems | |||
| Benefits of Business System Integration | |||
| Potential drawbacks to systems | |||
| 3: Managing Operations | |||
| Managing Operations | |||
| Understanding operations management | |||
| The historical development of operations management | |||
| Operations in the organisation | |||
| The relationship between operations and performance | |||
| How internal measures of success link to business objectives | |||
| 4: Managing Quality | |||
| Managing Quality | |||
| The activities that make up quality management | |||
| Principles of Quality Management | |||
| Continuous Improvement Approach | |||
| The Shewhart Cycle | |||
| Quality Management Systems | |||
| Adopting a holistic approach to quality management | |||
| Relationship between Quality Management and Organisation Performance | |||
| The role of administrative systems | |||
| Quality Administrative Procedures | |||
| 5: Personal Effectiveness | |||
| Personal Effectiveness | |||
| Personal and interpersonal skills needed to managers | |||
| Barriers to Effective Organisational Communication | |||
| The importance of motivation for personal effectiveness | |||
| 6: Managing People in Organisations | |||
| Managing People in Organisations | |||
| Learning and development in organisations | |||
| How individual differences influence peoples’ behavior at work | |||
| The importance of motivation and morale for individual performance | |||
| 7: Managing Information and Knowledge | |||
| Managing Information and Knowledge | |||
| Features of information management | |||
| The relationship between data, information and knowledge | |||
| 8: Finance for Administrative Managers | |||
| Finance for Administrative Managers | |||
| The relationship between cost accounting and management accounting | |||
| Costing, Cost Accounting and Cost Accountancy | |||
| How budgetary techniques can be used to plan and control finance | |||
| The structure and purpose of company accounts | |||
| Definition of the Statement of Retained Earnings | |||
| 9: The Internet and E-business | |||
| The Internet and E-business | |||
| The scope of E-business | |||
| Benefits and barriers to businesses considering an online presence | |||
| The security and the legislative issues facing an online business organisation | |||
| The modes of communication available to an e-business and their application | |||
| The internet technologies and their importance in E-Business | |||
| The functions of client servers and browsers and the role of the search engine | |||
| The use of intranets and extranets within business communication | |||
| 10: Marketing Intelligence | |||
| Marketing Intelligence | |||
| Understanding Buyer Behaviour | |||
| Theories of buyer behaviour | |||
| Factors affecting Buyer behaviour | |||
| The relationship between brand loyalty, corporate image and repeat purchasing | |||
| Competitive Analysis | |||
| Measuring customer satisfaction | |||
| ☑ Assignment | |||
| ☑ Submit Your Assignment | |||
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Learned a lot
Thorough and well-made course overall, learned a lot. This is a good session covering key aspects of everyday management and leadership.
Very useful
The methodology is excellent and the teachings are very much useful in everyday experiences i.e. not only in professional front, but also on personal and social interactions.
Excellent content
Excellent course content. It gave me more insights about the fundamentals of Administrative Management and how individual differences influence peoples’ behavior at work.