Who Is This Course Aimed at? Individuals in managerial and leadership positions looking to advance their careers
Entry Requirements
  • Learners should be over the age of 16, and have a basic understanding of English, ICT and numeracy.
  • A sound educational background is recommended
Access Duration The course will be delivered directly to you, and from the date you joined the course you have 12 months of access to the online learning platform. The course is self-paced, and you can complete it in stages at any time.
Method of Assessment This online course will be evaluated through written assignments. In order to complete this programme successfully, all students are required to complete a series of assignments. The completed assignments must be submitted via the online portal. Your instructor will review and evaluate your work and provide your feedback based on how well you have completed your assignments.

Option 1 - Quality Licence Scheme Certification

At the Completion of this course successful learners will receive a Certificate of Achievement from Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

Certification Fee (Printed Quality Licence Scheme Certificate) - £59


Option 2 – CPD Accredited Certificate

Learners who complete the course successful will receive a CPD Accredited Certificate.

Certification Fee (E Certificate/ PDF Copy) - £29

Certification Fee (Printed Certificate/ Hard Copy) - £39

Awarding body (Accreditation)

Quality Licence Scheme have long-established reputations for providing high quality vocational qualifications across a wide range of industries. Quality Licence Scheme combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, Quality Licence Scheme also offers qualifications for all ages and abilities all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

Progression and Career Path

Once you successfully complete the course, you will gain a qualification that will prove your skills and expertise in the subject matter. With this qualification, you can further expand your knowledge by studying related courses on this subject, or you can go onto getting a promotion or salary increment in your current job role. Below given are a few of the jobs this certificate will help you in, along with the average UK salary per annum according to

  • Office Administrator – Earn from £32k up to £50k per annum
  • Marketing Assistant – Earn from £28k up to £40k per annum
  • Administration Assistant – Earn from £27k up to £40k per annum
  • Finance Manager – Earn from £70k up to £115k per annum

Course Curriculum

1: Fundamentals of Administrative Management
Fundamentals of Administrative Management
The role of administrative management
The role of the administrative manager
Key Aspects of Administrative Management
The role of communication in organisations
2: Administrative Systems
Administrative Systems
The contribution of systems
Benefits of Business System Integration
Potential drawbacks to systems
3: Managing Operations
Managing Operations
Understanding operations management
The historical development of operations management
Operations in the organisation
The relationship between operations and performance
How internal measures of success link to business objectives
4: Managing Quality
Managing Quality
The activities that make up quality management
Principles of Quality Management
Continuous Improvement Approach
The Shewhart Cycle
Quality Management Systems
Adopting a holistic approach to quality management
Relationship between Quality Management and Organisation Performance
The role of administrative systems
Quality Administrative Procedures
5: Personal Effectiveness
Personal Effectiveness
Personal and interpersonal skills needed to managers
Barriers to Effective Organisational Communication
The importance of motivation for personal effectiveness
6: Managing People in Organisations
Managing People in Organisations
Learning and development in organisations
How individual differences influence peoples’ behavior at work
The importance of motivation and morale for individual performance
7: Managing Information and Knowledge
Managing Information and Knowledge
Features of information management
The relationship between data, information and knowledge
8: Finance for Administrative Managers
Finance for Administrative Managers
The relationship between cost accounting and management accounting
Costing, Cost Accounting and Cost Accountancy
How budgetary techniques can be used to plan and control finance
The structure and purpose of company accounts
Definition of the Statement of Retained Earnings
9: The Internet and E-business
The Internet and E-business
The scope of E-business
Benefits and barriers to businesses considering an online presence
The security and the legislative issues facing an online business organisation
The modes of communication available to an e-business and their application
The internet technologies and their importance in E-Business
The functions of client servers and browsers and the role of the search engine
The use of intranets and extranets within business communication
10: Marketing Intelligence
Marketing Intelligence
Understanding Buyer Behaviour
Theories of buyer behaviour
Factors affecting Buyer behaviour
The relationship between brand loyalty, corporate image and repeat purchasing
Competitive Analysis
Measuring customer satisfaction
☑ Assignment
☑ Submit Your Assignment


3 ratings
  • 5 stars2
  • 4 stars1
  • 3 stars0
  • 2 stars0
  • 1 stars0
  1. Learned a lot

    Thorough and well-made course overall, learned a lot. This is a good session covering key aspects of everyday management and leadership.

  2. Very useful

    The methodology is excellent and the teachings are very much useful in everyday experiences i.e. not only in professional front, but also on personal and social interactions.

  3. Excellent content

    Excellent course content. It gave me more insights about the fundamentals of Administrative Management and how individual differences influence peoples’ behavior at work.

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  • £10.00
  • 365 Days
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  • Course Certificate
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  • Endorsed by "Quality Licence Scheme"
  • 590Guided Learning Hours
  • Course Material
  • 10 Number of Modules
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