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Overview
As much as expert skills and knowledge are significant to carrying out the role and responsibilities pertaining to everyday tasks, workplace behavior and soft skills can no longer be ignored. A right combination of the two will help you carry out your duties related to the workplace effectively.
In this commercial awareness course offered by South London College, you will learn to manage your emotions without it getting the better of you, become a master at time coordination, learn how to deal with colleagues and other pressures that accompany any job role and how to face daily situations that can sometimes be challenging. This will all benefit your personal development.
This course on Commercial Awareness encourages you to look across your organisation, at your place within it and the value you create. It considers how getting different perspectives and widening existing ones within your organisation can enhance commercial awareness.
Pearson Education is a British-owned education publishing and assessment service to schools and corporations, as well for students directly. The company is with more than 22,500 employees operating in 70 countries. They provide content, assessment and digital services to learners, educational institutions, employers, governments and other partners globally. They are committed to helping equip learners with the skills they need to enhance their employability prospects and to succeed in the changing world of work.
Learning Outcomes
KEY FEATURES
| Who is this course for? |
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| Entry Requirements |
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| Access Duration | The course will be delivered directly to you, and from the date you joined the course you have 12 months of access to the online learning platform. The course is self-paced, and you can complete it in stages at any time. |
| Method of Assessment | In order to complete the course ‘Commercial Awareness’ successfully, learners will take an online multiple-choice question assessment. This online multiple choice question test is marked automatically, so you will receive an instant grade and know whether you have passed the course. |
| Certification | Those who successfully complete the course will be awarded a Certificate of “Workplace Behaviour - Self-Management” endorsed by Pearson. It will make you valuable, and your motivation at gaining new skills will be recognised. |
| Awarding body (Accreditation) |
Pearson is an internationally recognised qualification that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in an enterprise. |
| Progression and Career Path | Once you successfully complete ‘Negotiation and Influencing’ you will gain an accredited qualification that will prove your skills and expertise in the subject matter. With this qualification, you can further expand your knowledge by studying related courses on this subject, or you can go onto get a promotion or salary increment in your current job role. |
| Module Overview |
Business and Customer Awareness This is a key employability skill in the market today. It is attributed as being essential by employers in your ability to understand what makes organisations successful. Competitive and Market Analysis This is all about finding ways to flag your competitor. This is an important step in business development. You will learn to evaluate the strengths and weaknesses of competitors. How to be Customer Driven How do you build a customer-driven organisation? By keeping your customers happy, building experiences that are satisfying and understanding that customer agenda is essential to the success of an organisation. |
Course Curriculum
| Business and Customer Awareness | |||
| An understanding of the business related to its market or sector | 00:00:00 | ||
| What your unique skills are that the organisation needs to meet its goals | 00:00:00 | ||
| You will demonstrate your understanding of how organisations are structured | 00:00:00 | ||
| Business and Customer Awareness – Video & Quiz | 00:00:00 | ||
| Competitive and Market Analysis | |||
| Learn to study the market trend | 00:00:00 | ||
| Understand the strategy of your current and potential competitors | 00:00:00 | ||
| Develop a strategy for your own organisational growth | 00:00:00 | ||
| Learn to anticipate upcoming opportunities | 00:00:00 | ||
| Competitive and Market Analysis – Video & Quiz | 00:00:00 | ||
| How to be Customer Driven | |||
| Learn to foster positive customer experience in the customer journey | 00:00:00 | ||
| Learn to acquire and retain customers | 00:00:00 | ||
| Have a customer-driven value | 00:00:00 | ||
| How to be Customer Driven – Video & Quiz | 00:00:00 | ||
Loved the content
The course content is very theoretical but packed with very applicable information. This course provides you with an introduction and understanding of how to concentrate on important business concerns that are necessary to sustain your position as a more commercially oriented professional.
Good concepts
Good explanation of concepts and great examples of how to apply the ideas in real life.
Nice course
This course provides valuable practical advice
Really good
Learners the ability to think in terms of a real world