Professionalism is the conduct, behavior and attitude of someone in a work or business environment. A person doesn’t have to work in a specific profession to demonstrate the important qualities and characteristics of a professional. Professionalism leads to workplace success, a strong professional reputation and a high level of work ethic and excellence. In this course, In a professional business environment, employees will be less likely to resort to conflict to solve an issue.
Professionalism fosters a respectful culture, which should see conflicts be handled in the correct way. Professional employees tend to understand boundaries more clearly, and solve any minor issues in an efficient and respectful approach. Professional behaviour also helps staff avoid offending clients when they have a different perspective, as well as offending those from different cultures or backgrounds. In this course, you will be learning the importance of demonstrating and maintaining professionalism at work, the importance of body language and so much more.
|Who is this course for?||
|Access Duration||The course will be delivered directly to you, and from the date you joined the course you have 12 months of access to the online learning platform. The course is self-paced, and you can complete it in stages at any time.|
|Method of Assessment||In order to complete the course successfully, learners will take an online assessment. This online test is marked automatically, so you will receive an instant grade and know whether you have passed the course.|
|Certification||Upon the successful completion of the course, you will be awarded the ‘Professionalism’ e-certificate by Pearson.|
|Awarding body (Accreditation)||Pearson is an internationally recognised qualification that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in an enterprise.|
|Progression and Career Path||Once you successfully complete the course, you will gain an accredited qualification that will prove your skills and expertise in the subject matter. With this qualification you can further expand your knowledge by studying related courses on this subject, or you can go onto get a promotion or salary increment in your current job role. Below given are few of the jobs this certificate will help you in, along with the average UK salary per annum according to http://payscale.com/
|What is Professionalism?|
|Communicating Confidently with Empathy|
|Writing Effective Emails|
|Body Language – First Impressions|