Who Is This Course Aimed at?
  • Tourism Supervisors
  • Tourism Managers
  • Individuals with an avid interest in the travel and tourism industry
Entry Requirements
  • Learners should be over the age of 16, and have a basic understanding of English, ICT and numeracy.
  • A sound educational background is recommended
Access Duration The course will be delivered directly to you, and from the date you joined the course you have 12 months of access to the online learning platform. The course is self-paced, and you can complete it in stages at any time.
Method of Assessment This online course will be evaluated through written assignments. In order to complete this programme successfully, all students are required to complete a series of assignments. The completed assignments must be submitted via the online portal. Your instructor will review and evaluate your work and provide your feedback based on how well you have completed your assignments.

Option 1 - Quality Licence Scheme Certification

At the Completion of this course successful learners will receive a Certificate of Achievement from Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

Certification Fee (Printed Quality Licence Scheme Certificate) - £59


Option 2 – CPD Accredited Certificate

Learners who complete the course successful will receive a CPD Accredited Certificate.

Certification Fee (E Certificate/ PDF Copy) - £29

Certification Fee (Printed Certificate/ Hard Copy) - £39

Awarding body (Accreditation)

Quality Licence Scheme have long-established reputations for providing high quality vocational qualifications across a wide range of industries. Quality Licence Scheme combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, Quality Licence Scheme also offers qualifications for all ages and abilities all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

Progression and Career Path

Once you successfully complete the course, you will gain a qualification that will prove your skills and expertise in the subject matter. With this qualification, you can further expand your knowledge by studying related courses on this subject, or you can go onto getting a promotion or salary increment in your current job role. Below given are a few of the jobs this certificate will help you in, along with the average UK salary per annum according to

  • Tourism Supervisor – Earn from £21k up to £38k per annum
  • Tourism Manager – Earn from £23k up to £47k per annum

Course Curriculum

1: The Travel and Tourism Sector
The Travel and Tourism Sector
The history and structure of the travel and tourism sector
The influence of local and national governments and international agencies
2: Communication Skills
Communication Skills
How internal communication takes place within organisations
How organisations communicate with customers
Communicating effectively in writing
3: People in Organisations
People in Organisations
Communication practices within organisations
The principles of effective teamwork
The structures designed to support people within the workplace
4: Customer Relationship Management
Customer Relationship Management
The importance of customer relationship management to business
Achieving good customer relationship management
The use of loyalty schemes in customer relationship management
Making improvements to customer relationship management
☑ Assignment
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3 ratings
  • 5 stars1
  • 4 stars2
  • 3 stars0
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  • 1 stars0
  1. Highly informative

    Thanks for providing such a pleasant learning experience through this course. This will surely enlighten our career in a positive direction. Excellent and highly informative; I would recommend this course to my colleagues in the industry.

  2. Really good

    It’s really a good course which helps the young generation to work better towards the development of tourism in a sustainable way.

  3. Valuable lessons

    I learned valuable lessons like the history and structure of the travel and tourism sector the importance of customer relationship management in tourism.

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  • £10.00
  • 365 Days
  • ,
  • Course Certificate
  • Wishlist
  • Endorsed by "Quality Licence Scheme"
  • 400Guided Learning Hours
  • Course Material
  • 04 Number of Modules
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