Who Is This Course Aimed at? Individuals aspiring to take on roles such as Programme Manager and Office Manager
Entry Requirements
  • Learners should be over the age of 16, and have a basic understanding of English, ICT and numeracy.
  • A sound educational background is recommended
Access Duration The course will be delivered directly to you, and from the date you joined the course you have 12 months of access to the online learning platform. The course is self-paced, and you can complete it in stages at any time.
Method of Assessment This online course will be evaluated through written assignments. In order to complete this programme successfully, all students are required to complete a series of assignments. The completed assignments must be submitted via the online portal. Your instructor will review and evaluate your work and provide your feedback based on how well you have completed your assignments.

Option 1 - Quality Licence Scheme Certification

At the Completion of this course successful learners will receive a Certificate of Achievement from Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

Certification Fee (Printed Quality Licence Scheme Certificate) - £49


Option 2 – CPD Accredited Certificate

Learners who complete the course successful will receive a CPD Accredited Certificate.

Certification Fee (E Certificate/ PDF Copy) - £29

Certification Fee (Printed Certificate/ Hard Copy) - £39

Awarding body (Accreditation)

Quality Licence Scheme have long-established reputations for providing high quality vocational qualifications across a wide range of industries. Quality Licence Scheme combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, Quality Licence Scheme also offers qualifications for all ages and abilities all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

Progression and Career Path

Once you successfully complete the course, you will gain a qualification that will prove your skills and expertise in the subject matter. With this qualification, you can further expand your knowledge by studying related courses on this subject, or you can go onto getting a promotion or salary increment in your current job role. Below given are a few of the jobs this certificate will help you in, along with the average UK salary per annum according to

  • Programme Manager – Earn from £63k up to £94k per annum
  • Office Manager – Earn from £23k up to £35k per annum

Course Curriculum

1: Business Administration System
Business Administration System
Understand administrative systems
How systems thinking affects the administrative performances
The role of policies and procedures in meeting customer requirements
2: Communicating in a Business
Communicating in a Business
The principles of effective communication in organisations
The role of communication in organisations
3: Managing Self Development
Managing Self Development
How Continuous Professional Development (CPD) influences personal effectiveness
The own values, career and personal goals in relation
Understand how to plan development
How to monitor and evaluate development activities
4: Principles of Operational Planning
Principles of Operational Planning
The activates that makeup operations management
Characteristics of operational systems
The relationship between operations and business performance
The importance of administration in operations management
5: Managing Information and Knowledge
Managing Information and Knowledge
The needs to manage information and knowledge
Relationship between data, information and knowledge
Benefits of information and knowledge management
The role of ICT in managing information and knowledge
The links between knowledge, management strategy and competitive advantage
☑ Assignment
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4 ratings
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  1. Addison Morris March 10, 2021 - 2:18pm

    Well presented

    The content is presented very well and gives you a lot to think about from processes and frameworks to psychology and behaviour.

  2. Good explanations

    This course did a great job of explaining things in ways that are accessible to people that don’t yet have professional management experience.

  3. Very relevant

    The course content is very relevant to my expectation. The course is promising and I found some really helpful topics such as principles of operational planning and how continuous professional development influences personal effectiveness.

  4. Valuable information

    Very valuable information. I was glad to learn management skills that I can take with me everywhere I go. This course is been really interesting for me as someone who is new to this subject. I would highly recommend it to new managers of all levels.

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  • £10.00
  • 365 Days
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  • Course Certificate
  • Wishlist
  • Endorsed by "Quality Licence Scheme"
  • 450Guided Learning Hours
  • Course Material
  • 05 Number of Modules
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